Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

38% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (158) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 42 reviews)); "Great culture to be part of" ((in 34 reviews)); "People are nice and try to help." ((in 28 reviews)); "Training is great." ((in 14 reviews)); "Cool coworkers" ((in 14 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 74 reviews)); "Bad management makes your life hell" ((in 28 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 14 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)

Christopher P. Marr

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (740 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews

1.0

Jul 4, 2014

Great pay, horrible management. Avoid!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation for corporate jobs is very competitive. The new corporate headquarters is beautiful and contains a gym, large outside patio and other luxuries. The newest HR regime has made an effort to improve training.

Cons

The atmosphere is strained at all times and gossip is out of control. After the recent CEO transition, power is centralized among several executives who take every opportunity to shift blame to others. The company has experienced two years of excellent growth but did not share success with non-executive corporate and store employees in merit increases. Career advancement at CubeSmart is impossible unless the right political moves are made. Tuition assistance benefits are so limited that they are of little use when pursuing any kind of degree.

1.0

Feb 18, 2023

I hated every minute working here

Manager

Recommend

CEO approval

Business Outlook

Pros

Some free food at the office. Facility is nice but God forbid you forget to wipe down the conference tables or turn off the power after you use a conference room. You will be reprimanded and made to feel horrible about yourself. Senior leaders also discourage employees from using the elevators. Had a VP try to tell me I should use the stairs more - and I'm disabled.

Cons

I was fed a line of BS to get me in the door: "family" environment, wonderful culture, grow opportunities, culture I have etc. However, it turned out to be the worst culture I've ever seen. A bunch of old white guys running the company with your token HR female leader. Very much a "good old boys" club there - and those who succeed smile and go along with what the good old boys say. Store employees are overworked for a measly hourly wage. Corp HQ is like a cult, where everyone looks the same with the exception of a few, and walk around with fake smiles but they are miserable and terrified of getting the ax at any moment. Lots of back-stabbing and gossiping about coworkers as well.

1.0

Feb 17, 2015

work anywhere but here

General manager

Recommend

CEO approval

Business Outlook

Pros

other than benefits nothing to speak of.

Cons

minute raises, long rides to work due to transfers, placing managers into no win customer service situations.

Viewing 16 - 18 of 740 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Custodian - Maintenance

Custodian - Maintenance

Store Operations Associate

Store Operations Associate