Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

41% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 45 reviews)); "Great culture to be part of" ((in 31 reviews)); "People are nice and try to help." ((in 26 reviews)); "Flexible work/life balance and schedule" ((in 15 reviews)); "Good coworkers" ((in 14 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 73 reviews)); "Poor management can be hard to reason with" ((in 29 reviews)); "This is how it was explained to me by a former district manager." ((in 22 reviews)); "Stores should have 2 managers and most only had 1." ((in 15 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 11 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

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CubeSmart Self Storage

CubeSmart Self Storage reviews

3.0

41% would recommend to a friend

(742 total reviews)

Christopher P. Marr

59% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 742 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

742 reviews

1.0

Nov 4, 2024

This Company Does Not Take Care of Their Customers or Employees!

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Stores are closed on Sunday and weekly pay periods.

Cons

Ridiculous Uniform Requirements! No Tangible Support for Employees! Upper Management are tyrants! Insufficient Staffing Scheduled!

5.0

Oct 23, 2024

This is one organized company

Store manager

Recommend

CEO approval

Business Outlook

Pros

Training is intensive and all encompassing. CubeSmart really wants their business to succeed and they accomplish this in part by making sure their employees know what to do in every situation. Stores help each other to meet goals, and fellow workers will bend over backwards to help out. Weekly district meetings keep everyone on the same page, and provide a sense of cohesion and further team accomplishments. The District Manager for my location is one of the best retail managers I have ever encountered. She was a true captain, in that she could do every job that she oversaw. This company could run workshops on how to run a large business. Everything is streamlined, there is an answer to every question, and nothing falls between the cracks. CubeSmart runs a tight ship.

Cons

There is only one con I can think of: CubeSmart may not own the storage property that you work at, they may just manage it. This can translate to less than desirable facility conditions. CubeSmart can advise a slum lord, but in the end they can't make the owner take care of their property.

2.0

Oct 21, 2024

On-site apartment is amazing

General manager

Recommend

CEO approval

Business Outlook

Pros

No commute and rent comes out of check automatically.

Cons

No privacy. Angry customers. Corporate doesn't care about employees or customers.

Viewing 223 - 225 of 742 Reviews

Jobs at CubeSmart Self Storage

Database Administrator

Store Operations Manager

Goose Creek, SC

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Facility Service Manager

Houston, TX

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New York Store Operations Associate

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Reviews by job title

This Company Does Not Take Care of Their Customers or Employees!

This is one organized company

On-site apartment is amazing

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