Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

41% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (9) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 42 reviews)); "Great culture to be part of" ((in 32 reviews)); "People are nice and try to help." ((in 26 reviews)); "Good coworkers" ((in 16 reviews)); "Flexible work/life balance and schedule" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 72 reviews)); "Bad management makes your life hell" ((in 27 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 21 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 13 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Phoenix , Brooklyn , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

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CubeSmart Self Storage

CubeSmart Self Storage reviews

3.0

41% would recommend to a friend

(242 total reviews)

Christopher P. Marr

59% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

242 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jul 30, 2013

Little growth opportunity, insulting annual raises, crap bonus and cheap district managers

General manager

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck Healthcare costs low

Cons

Gossip is insane DM's have too much power and they can stonewall you with any request you have Upper management uses avoidance as key technique to control the field workers .25 cent annual raises? Seriously? 401k match plan is a joke Everchanging and lowering of monthly bonuses

5.0

May 29, 2013

An Excellent Opportunity for Personal & Professional Growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

• Pay is among the highest in the self-storage industry with annual increases. • PTO and Health Benefits are among best offered anywhere • Complete and clear onboard training programs and excellent progressive training programs available • Expectations are clearly described in policy and procedure • Great Employee Recognition Programs in place for achievers • Success or failure is entirely self-formed

Cons

• Compared to how well CubeSmart performs in the national market, annual increases in the field are extremely nominal. • Bonuses & incentives in the field (where the selling & service occurs) are a pint-sized end result of a trickle down through a very large funnel. • Field employees are asked to participate in Surveys and Leader Assessments, but never hear results or see changes where they are needed.

1.0

May 21, 2013

Overworked & Underpaid - Just the Tip of the Iceberg

Sales agent

Recommend

CEO approval

Business Outlook

Pros

At least you have a job...

Cons

- Management seems clueless as to how to run a call center effectively and keep up morale. - Sales and Customer Service personnel are essentially working against eachother. - No career growth potential what-so-ever (Nepotism in EVERYWHERE - all former QVC layoffs) - Inconsistent bonuses based on reviews subject to the temperment of your manager. - Assinine sales process involves tracking non-sales (hang-ups and wrong numbers) that hurt your bonuses and rating percentage. - Employees now being forced to randomly swap days off in favor of working days where higher call volume is evident = more workload for same pay and no option for overtime. If the day switch criteria won't work for you, you're threatened to be reported to HR.

Viewing 238 - 240 of 242 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

New York Custodian - Maintenance

Custodian - Maintenance

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CubeSmart Self Storage

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Little growth opportunity, insulting annual raises, crap bonus and cheap district managers

An Excellent Opportunity for Personal & Professional Growth

Overworked & Underpaid - Just the Tip of the Iceberg

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