Custom Ink Reno reviews

2.8

50% would recommend to a friend

(115 total reviews)
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David Doctorow

78% approve of CEO

12% positive business outlook

Employees in Reno have given Custom Ink a rating of 2.8 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most employees have an average working experience in Reno. The Custom Ink employee rating in Reno is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

115 reviews
3.0
Dec 21, 2025

Not bad

Recommend
CEO approval
Business Outlook

Pros

401k, Health Insurance, some benefits

Cons

Micromanagement was a huge issue.

1.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity and relatively fair wages.

Cons

They’ve decided to automate so many systems that actually require a human touch that it makes things a lot more stressful for both the customer and the employees.

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Custom Ink Response
6mo
Thank you for sharing your perspective. We're glad to hear you found value in the remote flexibility and compensation, and we appreciate you highlighting those positives. We also hear your concerns around the impact of automation on both the customer and team member experience. As we grow and evolve, we strive to balance operational efficiency with the personal touch that has long been a hallmark of Custom Ink’s service and culture. Your feedback is a helpful reminder of how important that balance is, and we’re committed to continuing to assess where technology supports — rather than replaces — meaningful human connection. We also appreciate your thoughtful advice to leadership. Staying true to our core values while adapting to change is something we take seriously, and insights like yours help us stay grounded as we move forward. Thank you again for taking the time to share your experience.
3.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

the benefits were good along with time off

Cons

poor managment and unpredictable business goals

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Custom Ink Response
9mo
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the benefits and time off available at Custom Ink. At the same time, we take seriously your perspective on management and business direction. Your input is important and will be shared with the appropriate leaders for reflection as we work to strengthen clarity and consistency across the organization. We appreciate the contributions you made during your time with us and the honesty of your review.
Viewing 4 - 6 of 115 Reviews

Glassdoor has 733 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.