Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

A fast paced dynamic work environment in a top rated company. The ability to develop and hone your skills. Custom Ink nurtures talent as well as fostering ownership. Allows for the ability to meet a wide array of customers and businesses. Ability to Travel, and learn new skills as well as opportunities for advancement and growth.

Cons

40+ hour Work Week plus additional projects and continual developmental growth requirements.

4.0
Oct 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Company culture overall is great. Working remotely means you don't have access to the same on-site benefits others discuss here but that's to be expected. Health benefits are excellent.

Cons

1 - This is not a traditional outside sales role. The majority of your time is spent outbound cold calling on the phone. 2 - There is a significant amount of time spent in meetings. I've never seen so many team meetings in other sales roles. Our job was to be out selling rather than sitting in 2 team meetings per week, a one on one per week, and a monthly team call. On top of that, "chatter" is expected within the team via email and chat. If you're working hard on cold calling and also sourcing quality leads and the chat is dead, you'll be prodded to "get some chatter started". 3 - "Leads" are provided but they are not remotely qualified. You frequently have competitors in your lead list, outdated information, or the wrong contact. It's normal to spend up to 20 minutes on 1 call trying to find the right contact. When you are supposed to log 30 calls a day with leads like that and have 2 meetings per day, it's way too much. On top of that, you're not making quality calls, you're just relying on volume to try to reach someone who hopefully will make time to talk to you. Overall, the outside sales team is being run like a remote outbound call center with rather than a true territory account manager role.

Viewing 442 - 444 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.