Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
1.0
Sep 6, 2024

Not a great place overall.

Recommend
CEO approval
Business Outlook

Pros

Pay wasn't terrible in the beginning, Benefits are good.

Cons

The company was a great place to work at when I first started. They got greedy and it ended up backfiring. Morale is to the floor for almost everyone here. Constant changes with no clear direction. Lack of communication from management. Micromanagement is through the roof. Sales metrics are not straightforward but we are still held accountable for them even in the many periods of changes and transitions. Seems that they care more about showing them you are working than ACTUALLY working. The sales you make for the company don't seem to be of importance if you do not make your call minimums for the week, which is such a backwards thing. Sales goals are not realistic most of the time, so bonuses are hard to attain. Management doesn't care about listening to concerns, they just regurgitate what gets told to them. A ship that is about to sink, avoid it overall, or get out while you can!

3.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, friendly employees, remote options

Cons

It used to be the best company until it went through massive layoffs. The environment became toxic as the small team left had an increasing workload with high stress. Working with all of the new offshore employees was difficult and upper leadership basically ignores the difficulties. It doesn’t seem like this company is moving in a good direction anymore.

3.0
Jan 2, 2024

Great People, Poor Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible people - collaboration and empathy across teams is top-notch.

Cons

The company as a whole has been mismanaged for far too long. The longevity of the company is bleak.

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Custom Ink Response
2y
Thank you so much for your feedback. We know that it takes a lot of effort to provide constructive criticism, and we value the opportunity to address issues that arise. Please reach out directly with more details so that we may understand your situation better: inkerfeedback@customink.com
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Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.