Custom Ink Customer Service (CSR) reviews

2.5

5% would recommend to a friend

(13 total reviews)
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David Doctorow

Not enough data to show CEO approval

18% positive business outlook

Reviews by job title

13 reviews
2.0
Sep 17, 2016
Recommend
CEO approval
Business Outlook

Pros

-Great people to work with -Free food -Casual dress -Amazing health benefits -Awesome work space -A lot of give aways

Cons

-High school mentalities from management -Absolutely no opportunities for advancement, unless you're best friends with someone -Low pay for extreme responsibility -Going through huge growing pains and only focusing on the bottom dollar, instead of the people they're serving -Management is passive aggressive, trying to point out how they're helping you in a positive manner but really it's condescending and they're really just being controlling -This used to be a great place to work but since higher management has been hired, things have gone severely down hill -Every second of your day to day is micromanaged and timed, even if you're going to use the bathroom, get some water, or spending too long on one customer -Mandatory over time, no matter what your personal life looks like -Says they want employee feedback and that they'll adjust business practices according to feedback but really they only adjust their verbiage when explaining what the next few months hold, while all business practices stay the same or very similar -You're punished by having your pay cut for every simple mistake you make. Literally, it could just be a typo but your check gets cut -You're responsible for pointing out other people's mistakes and affecting their pay check -Many different departments, that you'll never see or have the chance to transfer to in order to learn new skills or grow in the company

Viewing 13 - 13 of 13 Reviews

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