Is Custom Ink a good company to work for as a Satisfaction Assurance Associate?

Satisfaction Assurance Associate professionals working at Custom Ink have rated their employer with 3.6 out of 5 stars in 31 Glassdoor reviews. This is a higher than average score with the overall rating of Custom Ink employees being 3.0 out of 5 stars. Search open Satisfaction Assurance Associate Jobs at Custom Ink now and start preparing for your job interview by browsing frequently asked Satisfaction Assurance Associate interview questions at Custom Ink .

Does Custom Ink pay Satisfaction Assurance Associate employees well?

Satisfaction Assurance Associate professionals rate their compensation and benefits at Custom Ink with 3.4 out of 5 stars based on 31 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Satisfaction Assurance Associate salaries at Custom Ink.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 125 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 57 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 28 reviews)); "Great atmosphere and culture." ((in 27 reviews)); "Free food daily." ((in 24 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 53 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 42 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 23 reviews)); "It used to be the best company until it went through massive layoffs." ((in 18 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews))

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Custom Ink

Custom Ink Satisfaction Assurance Associate reviews

3.6

64% would recommend to a friend

(31 total reviews)

David Doctorow

Not enough data to show CEO approval

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.1

Senior management

Satisfaction Assurance Associate employees have rated Custom Ink with 3.6 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Satisfaction Assurance Associate professionals have a good working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Satisfaction Assurance Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

31 reviews

4.0

Oct 6, 2020

Great Place to Work

Satisfaction assurance associate

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and culture. Free snacks and good benefits.

Cons

Overworked. Not enough appreciation for all we do.

1.0

Aug 26, 2020

It's not the same as it used to be.

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

Free lunch, coffee and snacks

Cons

Constantly changing expectations No work life balance New insurance coverage is severely lacking compared to old coverage Pay rates and structure change all the time Bonus structure gets revamped all the time

5.0

Aug 25, 2020

Highly highly recommend!!!

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits, ideal work culture, very attainable bonus structure, awesome training and continued coaching, and the best coworkers—would highly recommend!!

Cons

HR is difficult and unreliable, but you hardly interact with them

Viewing 16 - 18 of 31 Reviews

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Custom Ink

Custom Ink Satisfaction Assurance Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Place to Work

It's not the same as it used to be.

Highly highly recommend!!!

Custom Ink reviews FAQs

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