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Customer Contact Services

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Customer Contact Services reviews

2.9

41% would recommend to a friend

(23 total reviews)

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Senior management

3.0

Career opportunities

2.9

Work/Life balance

2.4

Compensation and benefits

Customer Contact Services has an employee rating of 2.9 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

23 reviews
2.0
Oct 14, 2024

Former Employee

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Work from home eventually after a temporary in-office training.

Cons

Minimal opportunity for career advancement. Will take countless calls (many angry or rude) with strict timing during and after call to complete. Mentally exhausting at the minimum wage rate of pay.

2.0
Jun 1, 2023

Stay away

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Overtime and that is about it.

Cons

Overwork, underpay, always give the same employees weekends off. This company does not value it's employees and will often dock you for being unable to work if you are sick.

Viewing 10 - 12 of 23 Reviews
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ReviewsCustomer Contact Services reviews

Glassdoor has 24 Customer Contact Services reviews submitted anonymously by Customer Contact Services employees. Read employee reviews and ratings on Glassdoor to decide if Customer Contact Services is right for you.