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      Customers Bank

      Engaged Employer

      Customers Bank reviews

      2.7

      38% would recommend to a friend

      (175 total reviews)
      avatar

      Jay S. Sidhu

      45% approve of CEO

      43% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Culture & values

      2.6

      Work/Life balance

      2.6

      Senior management

      Customers Bank has an employee rating of 2.7 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customers Bank employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      175 reviews
      4.0
      Jun 20, 2025

      Known, trusted, and empowered

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      What sets Customers apart is how genuinely people are treated—you’re seen as a contributor. From day one, you’re recognized by name and trusted to make decisions that matter. There’s a strong culture of ownership and respect, and you’re encouraged to think like a builder—solving problems, not just maintaining processes and systems.

      Cons

      With a lean and ambitious team, priorities can shift quickly. You need to be comfortable adapting and jumping in where needed. There isn’t always a clear roadmap—but if you’re proactive, that’s more of an opportunity than a challenge.

      3.0
      Jun 17, 2025

      Management Sucks

      Soc employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great and are like family

      Cons

      Management sucks and look at employees as titles

      2.0
      May 27, 2025

      No recognition for the people doing real work

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides decent equipment and secure tools.

      Cons

      Effort went unnoticed unless you were loud about it or had connections with upper staff. People who quietly did quality work were ignored while spotlight seekers got praised. Even simple "thank you" or internal shoutouts were rare unless you were already favored. It felt like hard work was invisible here unless you played the internal politics game.

      Viewing 28 - 30 of 175 Reviews
      Related searches: Customers Bank jobs | Customers Bank salaries | Customers Bank benefits | Customers Bank interviews
      ReviewsCustomers Bank reviews

      Glassdoor has 186 Customers Bank reviews submitted anonymously by Customers Bank employees. Read employee reviews and ratings on Glassdoor to decide if Customers Bank is right for you.