Cyncly reviews

4.0

75% would recommend to a friend

(4 total reviews)
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Anand Krishnan

82% approve of CEO

63% positive business outlook

Reviews by job title

4 reviews

Reviews about "Compensation"

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1.0
Dec 11, 2025

Structure in theory, chaos in practice

Recommend
CEO approval
Business Outlook

Pros

The company is very strong at producing organized presentations and structured communications that reinforce a consistent internal narrative. They invest heavily in meetings and messaging designed to maintain clarity and optics across the organization.

Cons

There is a growing internal perception that the company invests more energy in polished presentations and controlled messaging than in resolving the issues employees repeatedly raise. Frequent meetings and sentiment updates seem designed to manage optics rather than address the day to day reality of employees. Many feel that maintaining the company’s image has become more important than acknowledging the lived experiences of the workforce. Across teams, there is a quiet but constant sense of fear around speaking up. Employees describe patterns of inconsistent treatment and defensive reactions from leadership that make transparency feel unsafe. There is also a widely held sentiment that discrimination related to gender, disability, and race is present in subtle and indirect ways. While rarely acknowledged openly, many employees perceive these patterns as being disguised within policy interpretation, tone, or decision making. Burnout is at an all time high. Expectations continue to climb, yet the environment does not provide the support needed to match those demands. KPIs and performance metrics receive more attention than the humans behind them, and employees feel measured without being supported. Several employees have reported that the stress, pressure, and uncertainty have begun to affect their health, which has only heightened overall concern. The rapid merging of multiple companies has left teams without unified direction. Outdated tools, conflicting systems, and unclear responsibilities create constant confusion. Reorganizations happen frequently with little context or explanation, leaving employees to figure out shifting expectations on their own while still being held to high performance standards. The People Team or Human Resources Team is often described as disconnected from the actual employee experience. Many feel the people team including human resources lacks empathy and awareness of how their guidance, delays, or inconsistent responses directly impact morale and workload. This further contributes to a sense of instability across the organization. Employee surveys are heavily emphasized, but trust in them has eroded. Many employees now respond neutrally because they no longer believe their feedback results in meaningful change. The process has begun to feel less like a tool for improvement and more like a mechanism for maintaining a controlled narrative. Accountability tends to flow downward instead of upward. When issues occur, employees absorb the consequences while leadership remains removed from the fallout. This disconnect between messaging and execution has created a significant divide between leadership and the rest of the organization. There is also a growing concern among employees about the focus on hiring large numbers of interns without addressing the uncertainty and instability felt by current staff. This shift has contributed to a sense of unease about long term direction and workforce planning. As uncertainty continues, many highly talented employees have begun to leave, not because they lack ability or potential, but because the environment has made it increasingly difficult to thrive. The company is losing strong performers not to competitors, but to exhaustion, instability, and the growing belief that their wellbeing is not a priority. Recently there was a company wide presentation encouraging employees to recognize and praise one another. While recognition is important, many employees felt the initiative came across as more performative than authentic. Participation appeared expected, and those who did not immediately engage risked being viewed as disengaged. For employees who have consistently contributed without acknowledgment, these structured praise activities can feel disconnected from their lived experience and ultimately highlight the gap between presentation and reality.

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Cyncly Response
1mo
Hello, Thank you for taking the time to share such a detailed review and for being open about your experience. We are sorry to hear that this has been your experience at Cyncly. When someone describes feeling burnt out, unheard, uncertain, or unsafe to speak up, we take that seriously. No colleague should feel that polished communication matters more than the day-to-day reality of their work, wellbeing, or sense of fairness. We know that bringing multiple businesses together creates complexity, and that at times this can lead to unclear processes, changing structures, inconsistent experiences, and frustration. That context does not make these concerns any less important. If anything, it makes it even more important that we listen carefully, communicate honestly, and follow through in ways people can see and feel. Your feedback touches on several areas that matter deeply: trust, psychological safety, people practices, operational clarity, and confidence that employee feedback leads to meaningful action. These are not small issues, and they are not things we should dismiss or explain away. We want our culture to be reflected not only in what we say, but also in how people experience Cyncly every day. We are committed to creating an environment where people are treated with dignity, fairness, and respect, and where concerns can be raised safely. We know that trust is built through consistent behaviour, clear accountability, and action over time. Alongside this, we are continuing to invest in tangible support for our employees. This includes initiatives such as our global Employee Assistance Program, designed to provide confidential wellbeing support, as well as ongoing efforts to strengthen clarity in how we work, improve access to support through our People team, and create more consistent processes across the organisation. We are also creating more regular opportunities for employees to voice concerns and share feedback, including through monthly surveys, while recognising that listening cannot depend on surveys alone. We want employees to have different ways to raise concerns in the way that feels right for them. That means continuing to enable managers to be a trusted first point of contact, providing access to our 24/7 People service desk system, and maintaining global whistleblowing channels for concerns that need to be raised confidentially or independently. These channels are there so people can speak up safely and know their concerns will be taken seriously. We also continue to rely on our Code of Conduct, employee training, and global policies to set clear expectations for respectful behaviour, fair treatment, and ethical decision-making. These are important foundations for making Cyncly a safe and supportive place where people can grow and thrive. We know that policies and channels only matter when they are lived consistently, and we remain focused on strengthening that experience for our people. While we are continuing to evolve as one company, our responsibility is clear: to strengthen consistency, improve clarity, support managers and teams more effectively, and make sure our people processes and decisions are experienced as fair, responsive, and designed with a people-first lens. We also know that surveys and feedback channels only matter if colleagues believe they lead to change and rebuilding that confidence is important. If you are open to discussing this further, please get in touch with our People team so we can listen, understand your experience better, and support you more effectively. Thank you again for sharing this. Feedback like yours is difficult to read, but it is important to hear. It helps highlight where we need to improve to ensure a great employee experience for all of our colleagues. The Cyncly Team
1.0
May 8, 2025

Very poor leadership and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a lot… I love the working with my immediate team members. Anything outside of that is extremely challenging.

Cons

Leadership decisions destroying our culture piece by piece. They decide things without any real context or input from people actually doing the work. Minimal raises, no promotion paths - prefer to hire outside rather than promote internally. No empathy or compassion from upper leadership. Us lowly plebs doing the work don’t matter. We are seen as easily replaceable even if you are an experienced veteran of the job. Leadership expects 50-60 hour weeks and continues to pile on more and more work but is not willing to compensate for it. Leadership tells everyone how good we are doing in company-wide meetings but bonuses, compensation, and overall appreciation reflect the exact opposite. You are much more likely to get reprimanded for 1 mistake out of a hundred attempts than appreciated for the 99 successful attempts. Sales is the only position the company cares about, all others don’t matter. Dishonesty from leadership is rampant. Promises of promotions/compensation for additional work but go back on their word. They’d rather you just do multiple jobs for no compensation. Incompetent payroll - mistakes are made with payroll on almost a monthly basis but no one seems to care.

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Cyncly Response
1y
Hello, Thank you for taking the time to share your experience. We’re sorry to hear that your time with Cyncly has been marked by frustration and disappointment. Feedback like yours—while difficult to read—is important in helping us reflect on where we can do better. We're pleased to hear you value your immediate team, and it’s clear from your comments that you care deeply about your work. We acknowledge the concerns you’ve raised about communication, compensation, career progression, and workload. These are all areas we’re actively reviewing as we evolve our structure and processes to better support our people. We know that meaningful progress takes time, but that does not make your experience any less valid. Please know your feedback has been received and will be shared with the appropriate teams. We remain committed to creating a work environment built on respect, fairness, and trust. The Cyncly Team
2.0
Jun 27, 2024

disappointed

Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, fully-remote, autonomy

Cons

Will fire you without notice No direction

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Cyncly Response
2y
Hello, Thank you for taking the time to share your opinion – especially as a former team member, thank you. We are also sorry to hear that your experience was not all positive – we do aspire to make sure all our colleagues feel valued and respected, even if they, at some point, leave the company. We want to thank you for your contribution at Cyncly and wish you all the best in the future, if there’s any further feedback you would like to share please feel free to reach out to me at weronika.niemczyk-savage@cyncly.com The Cyncly Team
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