Does CyraCom pay their employees well?

According to anonymously submitted Glassdoor reviews, CyraCom employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CyraCom. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CyraCom?

44% of CyraCom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CyraCom 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at CyraCom?

Interpreter (280) , Spanish Interpreter (222) , Interpreter/Translator (79) , OPI Spanish Interpreter (19) , OPI Interpreter (14) , Phone Interpreter (14) , Supervisor (12) , Over The Phone Interpreter (11) , Mandarin Interpreter (10) , Independent Contractor (9) , Vietnamese Interpreter (9) , English/Spanish (OPI) Over The Phone Interpreter (8) , Medical Interpreter (8) , Interpreter Supervisor (7) , Intérprete Bilingüe (7)

What are the pros of working at CyraCom according to real employee reviews?

"Good training and practice." ((in 40 reviews)); "Good people to work around and a very easy job." ((in 28 reviews)); "Flexible Schedule and overtime was available" ((in 26 reviews)); "good for work from home" ((in 25 reviews)); "Flexible hours and comfortable to work from home" ((in 21 reviews))

What are the cons of working at CyraCom according to real employee reviews?

"Low pay and effort are not valued or appreciated." ((in 85 reviews)); "Poor management, bad attitude towards interpreters, you can only accept the job offer from this company if you do not have any other options" ((in 56 reviews)); "Some supervisors have no clue as far as how to treat others and micromanage for unnecessary reasons and are very unprofessional." ((in 33 reviews)); "Low salary, lots of stress, merit increases are designed in a way impossible to obtain." ((in 19 reviews)); "•Very few and very short breaks." ((in 15 reviews))

What are the top reviewed CyraCom locations?

Houston , Phoenix , Tucson , Tampa , New York , Flushing , Las Cruces , Los Angeles , Queens , Washington , Arizona City , Chandler , Miami , Brooklyn , Raleigh , Dallas , Queens Village , Herndon , Syracuse , Eagle Pass , El Paso , San Antonio , California City , Sacramento , Las Vegas , Pittsburgh , York , Boston , Atlanta , Florida City

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CyraCom

CyraCom reviews

3.2

44% would recommend to a friend

(935 total reviews)

Jeremy Woan

41% approve of CEO

32% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Senior management

2.9

Compensation and benefits

2.6

Career opportunities

CyraCom has an employee rating of 3.2 out of 5 stars, based on 935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CyraCom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

935 reviews

5.0

Sep 22, 2013

working as an Over the Phone Interpreter since April 22, 2013

Interpreter

Recommend

CEO approval

Business Outlook

Pros

I can speak Nepali and Speak language which i love, and at the same time i am helping English Language Proficient people.

Cons

I want to work as live interpreter also which is not possible here

1.0

Jun 11, 2013

If you're a woman, do not work here. Work for Language Line!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

bring your dog to work day and free lunch every months

Cons

less pay for women, less opportunities for women, terrible management, bad behavior is only encouraged, you will waste your time here.

4.0

Jun 4, 2013

Great starter career

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Abundance of education. Terminology is taught for real workplace setting. Trainers are very knowledgeable and insightful. They provide real life scenarios and give you their own experiences which I found very helpful. A lot training goes into this before you do it on your own, they make sure you are prepared to do your job. You gain so much experience before you even hit the floor.

Cons

Pay is low, decent if anything. Needs to be more competitive with other interpreting companies. Call center environment, chatty and typical. Keep to negative comments to yourself and avoid building interpersonal relationships that are not work related.

Viewing 919 - 921 of 935 Reviews

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working as an Over the Phone Interpreter since April 22, 2013

If you're a woman, do not work here. Work for Language Line!

Great starter career

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