CyraCom reviews

3.2

44% would recommend to a friend

(935 total reviews)

Jeremy Woan

41% approve of CEO

32% positive business outlook

CyraCom has an employee rating of 3.2 out of 5 stars, based on 935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CyraCom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

935 reviews
5.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

You get to work with people from all around the world, is fun to share different cultures and food ! Management has a positive view and encourages us interpreters to learn more and succeed feeling good about what we do. There are projects to participate in besides interpreting, once you have shown great performance and your desire to develop. You can take planned - time off if you need to on the very first month you start working, You don't have to wait 1 year for your vacation like other places. They have cover parking, they provide food to everyone once a month as a recognition and the company bonuses are given to the top performers. Free insurance to the employee (with a high deductible) but it's free every month. Opportunities to develop within to higher positions and good pay are available.

Cons

Schedules are fixed for 6 months once you accept it at hiring. Super Strict rules in attendance and punctuality. Professional attire is required. It feels like a corp office not a call center. Working holidays is like a lottery unless you plan ahead your time off. Be ready for changes, the company is growing and you just need to adjust.

1.0
Apr 26, 2013

Dead end.

Recommend
CEO approval
Business Outlook

Pros

-Fixed Schedule. -Great co-workers. -Good location. -Covered parking.

Cons

-Asinine rules for a call center. -Management changes rules on a whim and will make stuff up and straight lie to your face if it benefits them. -Health benefits at the family rate were over $800 per month. -No chance for promotion unless you speak Spanish.

1.0
Apr 10, 2013

No career opportunities unless you are Spanish

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule if you are not a VRI Interpreter

Cons

1) No career opportunities 2) You to be friends with the wright people in order to get promotion 3) Nobody really evaluetes your qualification as other than Spanish Interpreter 4) No matter how hard you try if you are not Spanish, you will be in the same position all the time

Viewing 922 - 924 of 935 Reviews

Glassdoor has 1,109 CyraCom reviews submitted anonymously by CyraCom employees. Read employee reviews and ratings on Glassdoor to decide if CyraCom is right for you.