Does CyraCom pay their employees well?

According to anonymously submitted Glassdoor reviews, CyraCom employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CyraCom. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CyraCom?

44% of CyraCom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CyraCom 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at CyraCom?

Interpreter (280) , Spanish Interpreter (222) , Interpreter/Translator (79) , OPI Spanish Interpreter (19) , OPI Interpreter (14) , Phone Interpreter (14) , Supervisor (12) , Over The Phone Interpreter (11) , Mandarin Interpreter (10) , Independent Contractor (9) , Vietnamese Interpreter (9) , English/Spanish (OPI) Over The Phone Interpreter (8) , Medical Interpreter (8) , Interpreter Supervisor (7) , Intérprete Bilingüe (7)

What are the pros of working at CyraCom according to real employee reviews?

"Good training and practice." ((in 40 reviews)); "Good people to work around and a very easy job." ((in 28 reviews)); "Flexible Schedule and overtime was available" ((in 26 reviews)); "good for work from home" ((in 25 reviews)); "Flexible hours and comfortable to work from home" ((in 21 reviews))

What are the cons of working at CyraCom according to real employee reviews?

"Low pay and effort are not valued or appreciated." ((in 85 reviews)); "Poor management, bad attitude towards interpreters, you can only accept the job offer from this company if you do not have any other options" ((in 56 reviews)); "Some supervisors have no clue as far as how to treat others and micromanage for unnecessary reasons and are very unprofessional." ((in 33 reviews)); "Low salary, lots of stress, merit increases are designed in a way impossible to obtain." ((in 19 reviews)); "•Very few and very short breaks." ((in 15 reviews))

What are the top reviewed CyraCom locations?

Houston , Phoenix , Tucson , Tampa , New York , Flushing , Las Cruces , Los Angeles , Queens , Washington , Arizona City , Chandler , Miami , Brooklyn , Raleigh , Dallas , Queens Village , Herndon , Syracuse , Eagle Pass , El Paso , San Antonio , California City , Sacramento , Las Vegas , Pittsburgh , York , Boston , Atlanta , Florida City

CyraCom reviews

3.2

44% would recommend to a friend

(935 total reviews)

Jeremy Woan

41% approve of CEO

32% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Senior management

2.9

Compensation and benefits

2.6

Career opportunities

CyraCom has an employee rating of 3.2 out of 5 stars, based on 935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CyraCom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

935 reviews

2.0

Apr 20, 2016

Too much work, very little pay.

Spanish supervisor

Recommend

CEO approval

Business Outlook

Pros

Get to meet people from all over the world, fast growing with opportunity to move up(not much career development) for those who have experience in other fields.

Cons

Overworked, no appreciation from upper management. No job security. As a supervisor you schedule will fluctuate quarterly and never know if you will work a weekend or overnight. Your score dictates your schedule, if you work weekends and or holidays and if you cover for others. Unfortunately your score is mostly based on retention, which cannot be controlled since entry level employees do not make enough to want to stay. NOT WORTH THE PROMOTION FROM INTERPRETER TO SUPERVISOR!

1.0

Aug 25, 2014

Go work for Language Line or Transperfect!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Bring your dog to work on Friday is the only great part of the company.

Cons

The corporate dynamic is much like the show, The Office excluding the humor. Middle Management and Upper Management promote a male dominant work environment with an emphasis on unethical behavior.

1.0

Jun 2, 2023

Pit of Unethical Business Practices - PHX Center

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Earned Interpreter Certificate can be used someplace else. Interview and onboarding all done electronically & remote.

Cons

* Inadequate training: after one week of classroom mediocre training, you are expected to begin interpreting calls. See a list of terms & expected to apply them flawlessly minutes later in calls. * If employee older, say above 50, female trainers are condescending: your problem is your short-term memory, get easily distracted, and refuse to help you with learning material. * Young female trainers hit on male trainees unashamed - but claim to be "professional." * Old training computers - unable to adjust even monitor brightness. * Unable to ask ANY questions - will be held against you. Employees walk around mute, staring straight or down, flat faced like zombies. * No benefits - not even paid holiday - during first 90 days. Just $17.00 hourly. * Any bonus offer is unworthy the unsettling feeling of moving sand under your feet. High turnover w/training held twice monthly - get it?

Viewing 22 - 24 of 935 Reviews

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CyraCom

CyraCom reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Too much work, very little pay.

Go work for Language Line or Transperfect!

Pit of Unethical Business Practices - PHX Center

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