DATAMARK Customer Service Representative CSR reviews

5.0

98% would recommend to a friend

(9 total reviews)
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Bill Randag

100% approve of CEO

98% positive business outlook

Reviews by job title

9 reviews
3.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Schedules depending on project Easy work Good culture

Cons

Pay may be low. Some expectations are very difficult. Occasionally very busy.

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DATAMARK Response
4y
Hi, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We’ll use this as a learning experience as to how we can improve.
5.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- the building is nice, has a gym all employees can use once cleared - friendly environment with coworkers and management alike -interesting work involving the city - opportunities for growth, company likes to higher internally

Cons

There is no official company shirt to wear as a uniform, typical dress is business casual. It would be preferable and more comfortable if we did not have to dress up when we are sitting in front of a computer.

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DATAMARK Response
4y
Hello, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! I will also pass the uniform statement along to management.
5.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

I am a CSR I call center agent working for a year now at Datamark. Working for Datamark has been a great experience so far. At my center we have various schedules and so far my schedule is just what I was looking for. Datamark has many benefits from PTO, to medical benefits and even vacation time starts accumulating from the time you are hired. I like this company a lot, there is equal opportunity for advancement, managers and supervisors always encourage you to grow and keep learning to help you reach company goals. I have a lot of respect for all management personal including HR. HR has always been prompt to answer any questions I may have. Supervisors at Datamark have always been very friendly even if its not your immediate supervisor they are always available. Overall, Datamark is a great company to work for, you will definitely have lots benefits from the time you get hired, pay rate is considerable, and staff is friendly and very supportive.

Cons

Very little to no overtime

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DATAMARK Response
5y
Hello, Thank you for taking the time to give us a review. We trully appreciate your hard work and growing with us. We look foward to seeing you in the office.
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