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      DHI Mortgage

      Part of D.R. Horton

      Engaged Employer

      DHI Mortgage reviews

      3.4

      57% would recommend to a friend

      (345 total reviews)
      avatar

      Mark Winter

      54% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Senior management

      DHI Mortgage has an employee rating of 3.4 out of 5 stars, based on 345 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHI Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      345 reviews
      1.0
      Nov 21, 2014

      Unprofessional - wrong people, wrong way

      Loan processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co-workers are amazing. You will meet a lot of really great people with a lot of knowledge. The co-workers will be your main resource for help, venting, someone to lean on, etc.

      Cons

      Do not be fooled - these reviews are 100% accurate. 1. There are NO raises and should you inquire about this, you will be sent on a wild goose chase. Should you take it to corporate you will soon receive a phone call which will basically be your polite, stop asking call 2. Insanely micromanaged. You will be inundated with emails from management ALL DAY EVERY DAY. It will not stop or change and they will not assist you, they will only continue to peck at you. 3. No work/life balance. These people could careless for your personal life. If you want a day off, be prepared to be treated poorly every day until your vacation and once you come back, they will overload you. This is your "punishment" for taking time off 4. They insist on ignoring employees complaints - I know for a fact that my office reached out to everyone in our chain of command for help as our BOM is aggressive, unprofessional, and refuses to learn Empower. She is making the office miserable and upper management has failed at every level to rectify or help us in anyway 5. Little to no training and if you don't catch on, they will eat you alive 6. Bullying and verbal abuse runs rampant. Branch Managers and Loan Officers are allowed to treat Loan Processors like crap. I received what I considered a threatening email, I brought it to my BOM and RPC Manager - the BOM said I was being "too sensitive" and my RPC Manager never even responded This place is a nightmare - stay away!

      avatar
      DHI Mortgage Response
      11y
      We appreciate you taking the time to provide feedback about your experience with DHIM. It is good to see that you enjoyed your team environment within your department. We are however concerned to see the feedback related to some of your other experiences. While we cannot address each of the items you raise in this forum, at DHI we strive for a positive culture of teamwork between teammates, departments and managers. Creating a work / life balance can be challenging when we are in a busy work environment where everyone is giving 100%, but it is strongly encouraged and promoted by all levels of management. DHIM does provide several routes for its teammates to share opportunities for growth, suggest new ideas or request changes. The DHIFS Suggestion Box, available on our FSNET (our intranet) is a completely confidential way to share information. As this portal is reviewed directly by Senior Management, it allows all employees an equal opportunity to be heard, especially if they were under the false perception that their thoughts or concerns were not valid. At DHIM we work together for success and accordingly every teammate is a valuable and integral part of that.
      3.0
      Oct 16, 2014

      Pretty standard for a publicly traded mortgage company

      Loan officer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management in my branch; excellent co-workers

      Cons

      You work directly with the builder DR Horton, and that is really what the company is all about. They make sure you know this. You are not special. The sales agents are the driving force behind this company. Kind of sick of hearing this. They wouldn't make their money without the help and support we offer. We get put on the lower end of the totem pole compared to the builder.

      avatar
      DHI Mortgage Response
      11y
      We are glad you have chosen DHIM as the company to grow your career and it is great to see that you enjoy your co-workers and your branch management. Our company motto is the “Right People, the Right Way” and we believe each teammate is special. Without great teammates, our company wouldn’t exist. We do also value our customers, DR Horton being one of them. Without our customers, we wouldn’t be here either. We encourage you to reach out to your manager directly or use the confidential DHIFS Suggestion Box to offer input how to further enhance the work atmosphere so that our team and our customers can reap the benefits of a great DHI work environment.
      5.0
      Sep 23, 2014

      DHI Mortgage has been a great company to work for.

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The branch manager I work for really cares about her employees.

      Cons

      There are no bonuses for Administrative Assistants.

      avatar
      DHI Mortgage Response
      11y
      Thank you for taking the time to provide feedback about DHI. We appreciate each of our teammates and the roles they play in our success. We’ll consider your suggestion as we evaluate our future teammate compensation.
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      Glassdoor has 355 DHI Mortgage reviews submitted anonymously by DHI Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if DHI Mortgage is right for you.