Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,193 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "fair just reasonable busy good pay" ((in 204 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 120 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Oct 27, 2011

It is a decent company to work for, unfortunately there is favoritism while promoting.

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

DHL Express is an international company and a great stepping stone to several other companies in the same industry.

Cons

You must be in a position for a year before promotion, but if you are one of the management teams favorites they will make an exception even without proven abilities.

3.0

Aug 21, 2011

The work is interesting and exciting, the management is really terrible

Import clearance support agent

Recommend

CEO approval

Business Outlook

Pros

work is always changing and interesting, plenty of work to do and the employee environment is awesome

Cons

quite frankly, the management sucks. i know they are taking steps to correct this situation but it didn't help me. i was unjustly fired by a really bad manager who never knew what he was doing. he is now gone but he made sure i couldn't get my job back

1.0

Apr 30, 2011

DHELL

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Training for my class was the best in the industry, but they didn't continue with later classes.

Cons

Terrible pay, high stress environment, too many levels of management, horrbile changes, closures, forced out employees since German Post Office took over.

Viewing 325 - 327 of 4,106 Reviews

Top companies for "Compensation and Benefits" near you

UPS

3.8★Compensation & Benefits

Total Quality Logistics

4.1★Compensation & Benefits

XPO

3.8★Compensation & Benefits

DB Schenker

3.5★Compensation & Benefits

Jobs at DHL Express

USPS Delivery Contractor - West Plains, MO

West Plains, MO

View job

USPS Delivery Contractor - New Iberia, LA

New Iberia, LA

View job

USPS Delivery Contractor - White Lake, WI

White Lake, WI

View job

USPS Delivery Contractor - Tonopah, AZ

Tonopah, AZ

View job

USPS Delivery Contractor - Cassville, MO

Cassville, MO

View job

DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It is a decent company to work for, unfortunately there is favoritism while promoting.

The work is interesting and exciting, the management is really terrible

DHELL

Top companies for "Compensation and Benefits" near you

Jobs at DHL Express