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      DHL Express

      Part of DHL

      Is this your company?

      DHL Express reviews

      3.8

      70% would recommend to a friend

      (4,106 total reviews)
      avatar

      John Pearson

      77% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Feb 26, 2011

      during my time of employment, customers were not treated well at all by customer service.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      i unerstand they are trying to have better communication with employees. I wish they had listened to us drivers when they bought us out. Maybe we would still have our jobs.I loved my job. It was the best thing I did in my life taking a job with Airborne Express. I miss my van . What a shame it had to go down like that.

      Cons

      there were some bad moves made be management. The company asked for suggestions,but not one suggestion was put in place.

      1.0
      Oct 4, 2010

      Greed at the top hurts the front line

      International sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are good, the friendships are okay. Many good people have left after the lame salary decrease in January.

      Cons

      management at the top has no respect for this channel, the change in pay has hurt all employees. behind the scenes money games played with commissions/bonuses. not really a sales job as you have to do the job for billing, collections and lose most bigger sales to other divisions without compensation. No respect for the amount of work done. Our base pay was reduced by almost $10k without any input and in its place a commission structure that rewards the same few people over and over while the rest of us that are tenured employees struggle to make ends meet. The salary decrease really destroyed morale and continues to eat away everyday at the sales people who are treated like crap by upper management beyond the channel. No matter how much The Director tries to make condition better, he has no power as upper management treats him like crap too.

      3.0
      Sep 16, 2010

      Station Mgr DHL Express

      Station manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      DHL was a great place to work until the company restructured and laid off hundreds of employees both hourly and mgmt. They are now strictly an international shipping company.

      Cons

      Restructure was done with poor communication. Topline communication and public relations were good but internal customer communication was terrible.j

      Viewing 328 - 330 of 4,106 Reviews
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      ReviewsDHL Express reviews

      Glassdoor has 6,193 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.