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      DHL Express

      Part of DHL

      Is this your company?

      DHL Express reviews

      3.8

      71% would recommend to a friend

      (4,101 total reviews)
      avatar

      John Pearson

      78% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Feb 12, 2010

      now seeing the final nails driven into the coffin of DHL's US domestic misadventure

      It professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      - part of a global enterprise (DP DHL - was "DPWN") with deep pockets - plenty of opportunities to work out what was necessary and present solution proposals (although then getting it done effectively was near impossible) - reasonable pay and benefits

      Cons

      - it's the part of that global enterprise (DP DHL) that's been the learning experience and victim of the new global management direction towards standardization of processes and IT systems - many silos in the organization with little apparent desire for the whole to succeed across the individual groups' self interests

      2.0
      Feb 9, 2010

      Union DHL EXPRESS driver addressing management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chicagoland, union pay, union benefits, overtime always available, ability to switch locations and shifts on a bid basis, meeting happy customers.

      Cons

      Mass company layoff in the USA market. Management doesn't recognize excellence in job performance, rewards with more workload. Management fails to address lazy drivers and instead puts more of the workload on the drivers who do the most hustling. Management often doesn't listen to driver recommendations on workload distribution,

      2.0
      Oct 31, 2009

      Company has failed

      Station manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initially DHL Express was a good company with solid management team and a quality non union courier base that provided premium international express service. The pay and benefits were decent and you could manage your group without too much interference from above as long as you made your goals.

      Cons

      Everything changed after 2003 with the acquisition of Airborne Express to gain a foot print in the US domestic market. Hours increased, goals and targets changed monthly...Communication to the front-line supervisors and managers became threatening and in some cases very secretive. Promotions and the review process became something of a joke and had more to do with favoritism than actual results. Courier base shifted to some unions and independent contractors as the DHL company trained couriers were laid off. Premium service suffered customers were lost.

      Viewing 133 - 135 of 4,101 Reviews
      Related searches: DHL Express jobs | DHL Express salaries | DHL Express benefits | DHL Express interviews
      ReviewsDHL Express reviews

      Glassdoor has 6,183 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.