DHL reviews

3.8

72% would recommend to a friend

(3,355 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible work, Hybrid, and calm

Cons

Tough area for improvement and growth

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DHL Response
1y
Hello, Thank you for sharing your feedback about your experience as a Dispute Analyst in Houston. We appreciate your insights and take them seriously as we continuously strive to improve our organization. We are glad to hear that you found the work environment to be flexible, with a hybrid setup, and a calm atmosphere. We value the importance of providing a supportive and adaptable work environment for our employees. We understand your concern about the area for improvement and growth. Career development is a priority for us, and we are committed to providing opportunities for our employees to enhance their skills and advance in their careers. We encourage employees to have open conversations with their managers or utilize available resources to explore potential growth avenues within the company. Thank you for your contributions as a Dispute Analyst in Houston. We wish you all the best for the future Best regards, Your DHL Team
2.0
Sep 6, 2024

Not the best

Recommend
CEO approval
Business Outlook

Pros

You’ll have a job to have some kind of income coming in

Cons

Bad/ New/ Greedy/ Selfish management

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DHL Response
1y
Dear colleague, Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive. Our goal is that you feel respected and valued with us and that we are an employer of choice for you, in good times and in difficult times, which was not the case at your site in Byhalia. Management must be encouraged to reduce negative feelings within the organization. That is a concern to us and something we will investigate. We recommend that you discuss with your HR colleagues the topics you believe can be optimized to contribute to a better working environment and well-being. Topics must be discussed before optimization can begin. Your team spirit and dedication have helped put us where we are today: Strong to face the future together. Stay safe, and let us know how we can help if you need support. A warm greeting to Byhalia! Your DHL Team
1.0
Aug 30, 2024

bad

Recommend
CEO approval
Business Outlook

Pros

pay clothes they give you

Cons

labor and management is bad

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DHL Response
1y
Hello, You took the time to rate us, and you voiced your displeasure loudly. That is regrettable, and we deeply regret it. Our goal is for you to feel respected and valued by us, and that we are an employer of choice for you in good and bad times, which was not the case at your location. We expect our managers to be role models for employees across the organization. A great leader will make a team productive, motivated, and happy. Successful managers are critical to propelling a company forward by motivating existing and new employees, as well as retaining and recruiting top talent. The fact that you felt the management was inadequate is cause for concern, and we will investigate. Of course, this doesn't always happen at the same rate everywhere, but we're getting better every day. We wish you the very best for your future and hope you will soon find what you are looking for in your working environment. Your DHL Team
Viewing 259 - 261 of 3,355 Reviews

Glassdoor has 6,471 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.