DHL reviews

3.8

72% would recommend to a friend

(3,355 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

multitask fast paced self starters team work

Cons

no hours no overtime short breaks no air circulation poor management

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DHL Response
1y
Dear colleague, Thank you for your input. We are sorry to hear that your experience at our site in Houston has been far from satisfactory so far. Being a sorter is a demanding position that is very important to our business operations. Among our ranks, there is a desire to improve every part of our organization continuously. For this reason, we rely on our employees to come forward with constructive criticism and improvement feedback. Feel free to contact your manager or HR colleagues to talk about these topics. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! We wish you and your loved ones all the best Your DHL Team
1.0
Aug 24, 2024
Recommend
CEO approval
Business Outlook

Pros

benefits are great, no cost out of pocket, will receive them very fast

Cons

toxic union environment, employees entire identity is that they work in a union shop. You never know when your work day will end. Most nights you will not get home until almost 8pm. trucks are gross and not clean. facility is super small and cramped. you will be hired at part time and it can take years until you get the chance to become full time.

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DHL Response
1y
Hello, We appreciate your honest feedback about your experience as a former truck driver in our Hauppauge location. We're glad you found our benefits package valuable, but we're deeply concerned about the challenges you faced. Your comments about the work environment, unpredictable schedules, and facility conditions are troubling. We understand how frustrating it must have been to work late hours and face uncertainty about full-time opportunities consistently. The issues you've raised regarding truck cleanliness and facility size are important for us to address. We take your feedback seriously and will use it to improve our operations and working conditions. We're sorry your experience didn't meet your expectations for work-life balance. Thank you for your service during your time with us, and we wish you the best in your future endeavors. Your DHL Team
5.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work, great people, fun team, great location

Cons

nothing, nothing, nothing, nothing, nothing

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DHL Response
1y
Hello, We are absolutely thrilled by your glowing review of your time as an Executive Digital Marketing Manager with us in New York! Your words fill us with pride and joy. We see everything we're striving for reflected in your feedback. The fact that you found your work fulfilling, enjoyed our great team, and appreciated our location is exactly what we aim to provide for all our employees. Your emphasis on there being no cons is incredibly uplifting. Thank you, thank you for this wonderful review! It's a testament to the positive environment we work hard to cultivate. While it's a shame you've left us, we do not doubt that your future colleagues will be very fortunate to have you. Your enthusiasm and positivity will surely be assets wherever you go. We wish you continued success and happiness in your future endeavors! Your DHL Team
Viewing 262 - 264 of 3,355 Reviews

Glassdoor has 6,471 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.