DICK'S Sporting Goods reviews

3.8

70% would recommend to a friend

(12,162 total reviews)
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Lauren Hobart

79% approve of CEO

60% positive business outlook

DICK'S Sporting Goods has an employee rating of 3.8 out of 5 stars, based on 12,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DICK'S Sporting Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

12K reviews
3.0
Dec 2, 2013

Company is Behind

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company sells sports, so most of the customers will be passionate about the products Dicks carries. The discount is also good, however most of the good items (guns and golf) are excluded in most discount, coupon, and kickback. Bonus structure is good as long as you make all your metrics.

Cons

As a company, they are about 5-10 years behind the industry with any logistical or operational process. The replenishment process is not adequate to support stores who who exceed $10-$20mil. The company leaves a lot of money on the table by not being able to efficiently manage logistics. Sales floor associates are completing double work because of an inconsistent planogram/replenishment that is not currently working. Communication is a disaster. There is far too much direction from corporate pulling the management in 10 different directions. There needs to be little change and a clear cut policy/procedure when change is necessary. Stores need an HR manager. Way too many issues in every store I've been a part of. Implement shelve label strips and location systems. Back room needs location systems as well

2.0
Nov 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Great team's in the stores. Fun store environment. Great products to sell and share with customers. Room for advancement, if you are willing to work long hours/extra days.

Cons

No payroll. Managers expected to spend most of their time completing manual labor because of the above issue. No culture around work/life balance No culture around development. Although managers and store manager are expected to develop their team, there is no time to do so. Senior leadership has no idea of how to train and develop, they only have a "I gotcha you" attitude around their walks. It's all about what is not perfect, when it should be about "how are we going to get this perfect" Senior leadership can not communicate or relate to people at all and puts forth the impression he could care less about the person/people only that things are completed.

4.0
Nov 25, 2013

Fun place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun place, great co-workers and managers, selling great premium brands! We sell a lot of neat merchandise and interact with customers that have a passion for sports and outdoors.

Cons

Expectations from the "corporate office" are confusing. I don't think that the executives at the corporate office understand what our customers want and they don't connect with the associates in stores. A couple of months ago we had an "executive visit" and the VP did not smile once and I witnessed him walk past several customers and associates without saying anything, which is what we are told not to do!?!

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Glassdoor has 12,646 DICK'S Sporting Goods reviews submitted anonymously by DICK'S Sporting Goods employees. Read employee reviews and ratings on Glassdoor to decide if DICK'S Sporting Goods is right for you.