DICK'S Sporting Goods Lodge Associate/Operations Associate reviews

3.5

62% would recommend to a friend

(218 total reviews)
avatar

Lauren Hobart

82% approve of CEO

43% positive business outlook

Lodge Associate/Operations Associate employees have rated DICK'S Sporting Goods with 3.5 out of 5 stars, based on 218 company reviews on Glassdoor. This indicates that most Lodge Associate/Operations Associate professionals have a good working experience there. DICK'S Sporting Goods is rated in line with the average (within 1 standard deviation) by Lodge Associate/Operations Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

218 reviews
2.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

If you want a challenge, this is the place for you. Yes, it's an autocracy, but if you can survive at Dick's, you can handle just about anything at any other company. It's a beat-down, and it takes a special type of person to excel at DSG, but don't expect to get promoted. Just expect to be able to handle anything at any other company and treat it like a walk in the park.

Cons

Completely disorganized from the top down. Corporate management has absolutely zero experience with day to day retail store operations, and they think it's beneath them to actually spend some time working in a store like a regular associate, so they're completely disconnected from what actually happens in their own company. This creates a massive rift, and nobody above the district level seems to have any grasp on what is actually happening in the company. And outside of the stock prices, it feels like nobody really cares. The associates are expected to perform several weeks worth of tasking in a couple hours, but the company still preaches a "customer service" attitude. Coming from a company that truly focused on customer service, Dick's has literally beaten it out of me. It's impossible to meet their expectations and still help customers, so you literally have to ignore customers so you can finish all the tasks that Dick's expects you to complete, otherwise your job is in jeopardy. That's the philosophy of WalMart, and we should be better than that.

3.0
Sep 11, 2012
Recommend
CEO approval
Business Outlook

Pros

-flexible/ accomodating to college students schedules -opportunities to work for manufacturers/ dealers in area of expertise (if you look for them) -generally very friendly co-workers -recognition is given where it is due -valuable "real life" experience -retail work in sporting goods offers a surprising amount of learning experiences

Cons

-seems to be a large disconnect between the upper levels of the company and the store levels - 3% commission is recieved only on warranties sold and only if warranties total is greater/equal to $350 or so (this is a monthly endeavor, if you dont reach the goal commission is forfeit) - location in a college town means high turnover which often leads to miscommunication/constantly bringing someone new up to speed. -getting a full time position is nearly impossible

3.0
Jul 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere for someone who is passionate about sports or the outdoors, meeting diverse people, relatively easy work, great employee discounts

Cons

VERY low hours at times, seems to be little oppurtunity for advancement, sometimes managers expect unrealistic goals to be met

Viewing 208 - 210 of 218 Reviews

Glassdoor has 12,666 DICK'S Sporting Goods reviews submitted anonymously by DICK'S Sporting Goods employees. Read employee reviews and ratings on Glassdoor to decide if DICK'S Sporting Goods is right for you.