DICK'S Sporting Goods Lodge Associate/Operations Associate reviews

Managers are not interested in selling firearms. (I've been told by four managers in my store and both my district manager and DLPM). They don't understand that it is my job to sell guns to all qualified people who want them. They believe the company makes no money on guns but I insist that I can upsell the extras (ammo, case, cleaning kits, etc) Stores and departments are not staffed properly. I may have 8 cashiers with three standing around with their thumbs up their butts and I am covering two or three departments because people call out. Other associates call out way too much, in the army we call them Bravo Foxtrots. I've been here two years and never called out yet I know of people who call out three to four times a week and the company never fires them.

I don't even know where to begin with these people. I enjoyed the job, but the lack of training I received made the job extremely difficult. There was no orientation period and the only training I received were some online tutorials about gun sales, and how much trouble I could get in if I screwed it up. I was given no instruction on even administrative things (i.e. getting a name badge, operating the time clock, setting up direct deposit, etc.). I was forced to run the entire department myself the second day I was there. Also, when I went to ask to get some time off for a family vacation (thee weeks before), my manager told me to fill out a request form, and put it in his mailbox. I did not hear anything about it for awhile, and assumed it must be approved. That was until I noticed a stack of requests hanging out of his mailbox, that he had not even touched. In the end, he did give me the time off. When I got back, I was notified that I would basically be getting replaced by a transfer and a previous employee, because I worked too slow for their liking. This was a result of me having to ask people how to perform certain tasks, since I was given no instruction or training on how to do them. Absolute nonsense.