DISH Customer Service Representative/TSR III reviews

There were constant shift changes based on your ranking with multiple matrix that were not always with in your control. In the 4 years I was there i had 7 manager changes. There were many nights that mandatory overtime was demanded with no prior notice than 10-15 min before my shift was schedule to end. and if you had to leave you were written up. It cause issues with my daycare provider and cost me a lot of extra money due to being late picking up my child.

They will take anyone who can read, write and has a pulse. The company is very rigid yet expects their employees to be highly flexible. There is not enough of an incentive to keep quality people there more than a few months. Bottom line is that if you are quality, can reason and solve problems you will do well but keep looking. Until they roll out a plan to give incentive to those quality individuals they will keep leaving as soon as something better is available.