Is DISH a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at DISH have rated their employer with 3.0 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of DISH employees being 2.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at DISH now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at DISH .

Does DISH pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at DISH with 3.6 out of 5 stars based on 47 anonymously submitted employee reviews. This is 25% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at DISH.

What are the top reviewed jobs at DISH?

Customer Service Representative (358) , Technician (284) , Field Service Technician (180) , Inside Sales Representative (147) , Account Executive (145) , Retention Specialist (105) , Manager (103) , Field Service Manager (102) , Sales Associate (99) , Sales Representative (80) , Operations Manager (77) , Software Engineer (77) , Installer (66) , Business Analyst (63) , Inventory Specialist (62)

What are the pros of working at DISH according to real employee reviews?

"The pay was good and after a month or so the mastery of skill sets is very beneficial." ((in 649 reviews)); "The people are great and the advancement is there if you want to work for it." ((in 404 reviews)); "training is good and you get up training almost every week." ((in 173 reviews)); "Working at Dish I made good money and a lot of money I made $85K by September." ((in 133 reviews)); "Great coworkers and the downtown location was very fun" ((in 125 reviews))

What are the cons of working at DISH according to real employee reviews?

"Terrible benefits (potential new hires have rejected offers solely on the awful benefits package alone.)" ((in 465 reviews)); "Upper management is clueless and will belittle you any chance they get." ((in 207 reviews)); "No work life balance have to pick up slack from other workers never know what time you'll be off" ((in 184 reviews)); "Long hours meant that you wouldn't always be getting home at the expected time." ((in 184 reviews)); "CPAW isn't a culture anyway and the real culture at dish is toxic and stifling." ((in 161 reviews))

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DISH Customer Service Representative CSR reviews

3.0

56% would recommend to a friend

(47 total reviews)

Charlie Ergen

Not enough data to show CEO approval

56% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Culture & values

3.5

Diversity & inclusion

3.3

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Customer Service Representative (CSR) employees have rated DISH with 3.0 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. DISH is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

47 reviews

5.0

Jun 20, 2023

Great company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy pay great leads and staff

Cons

Cold calling customers need a lot

DISH Response

Thank you for sharing what a positive experience you had during your time here at DISH!

4.0

Jun 12, 2023

Dish Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

DISH is putting much effort into expanding their wireless business to expand beyond TV and corner the mobile phone market as well.

Cons

In their efforts to promote some areas of business, some others are left behind and not updated enough.

DISH Response

We are reimagining the future of technology, and it’s great customer service reps such as yourself who bring that innovation to our customers every day. Thank you for your continued service here at DISH.

1.0

May 12, 2023

Horrible

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good money plenty of overtime

Cons

Treated like a number, mandatory overtime mandatory furlough daya

DISH Response

We value your feedback and want all of our team members to feel appreciated. Thank you for your many years of service at DISH.

Viewing 16 - 18 of 47 Reviews

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DISH Customer Service Representative CSR reviews

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Dish Experience

Horrible

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