Is DISH a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at DISH have rated their employer with 3.0 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of DISH employees being 2.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at DISH now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at DISH .

Does DISH pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at DISH with 3.6 out of 5 stars based on 47 anonymously submitted employee reviews. This is 25% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at DISH.

What are the top reviewed jobs at DISH?

Customer Service Representative (358) , Technician (284) , Field Service Technician (180) , Inside Sales Representative (147) , Account Executive (145) , Retention Specialist (105) , Manager (103) , Field Service Manager (102) , Sales Associate (99) , Sales Representative (80) , Operations Manager (77) , Software Engineer (77) , Installer (66) , Business Analyst (63) , Inventory Specialist (62)

What are the pros of working at DISH according to real employee reviews?

"The pay was good and after a month or so the mastery of skill sets is very beneficial." ((in 672 reviews)); "The people are great and the advancement is there if you want to work for it." ((in 396 reviews)); "training is good and you get up training almost every week." ((in 166 reviews)); "Great coworkers and the downtown location was very fun" ((in 135 reviews)); "Working at Dish I made good money and a lot of money I made $85K by September." ((in 130 reviews))

What are the cons of working at DISH according to real employee reviews?

"Terrible benefits (potential new hires have rejected offers solely on the awful benefits package alone.)" ((in 456 reviews)); "Upper management is clueless and will belittle you any chance they get." ((in 205 reviews)); "Long hours: Entry level positions are mostly hired full time with 40 hour a week schedules." ((in 186 reviews)); "No work life balance have to pick up slack from other workers never know what time you'll be off" ((in 183 reviews)); "CPAW isn't a culture anyway and the real culture at dish is toxic and stifling." ((in 170 reviews))

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DISH Customer Service Representative CSR reviews

3.0

56% would recommend to a friend

(47 total reviews)

Charlie Ergen

Not enough data to show CEO approval

56% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Culture & values

3.5

Diversity & inclusion

3.3

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Customer Service Representative (CSR) employees have rated DISH with 3.0 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. DISH is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

47 reviews

1.0

Apr 29, 2023

Not a good work environment.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly trainers who are always open to questions.

Cons

Pay is not worth the frustration of having management set metrics that are out of reach.

DISH Response

We appreciate your feedback and will bring this to the appropriate party.

4.0

Apr 24, 2023

work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

great benefits, great extras, great employees

Cons

long hours, change of work week can be frustrating

DISH Response

At DISH we pride ourselves on our great benefits and great team members like you. Thank you for your review!

5.0

Mar 10, 2023

great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

everything about the job i love

Cons

none except for remote workspace

DISH Response

It's so great to have team members like you that help DISH succeed. Thank you for your review and all that you do!

Viewing 19 - 21 of 47 Reviews

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DISH Customer Service Representative CSR reviews

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Not a good work environment.

work

great place to work

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