DSW Associate Store Manager reviews

3.4

56% would recommend to a friend

(230 total reviews)

Doug Howe

11% approve of CEO

17% positive business outlook

Associate Store Manager employees have rated DSW with 3.4 out of 5 stars, based on 230 company reviews on Glassdoor. This indicates that most Associate Store Manager professionals have a good working experience there. DSW is rated in line with the average (within 1 standard deviation) by Associate Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

230 reviews
2.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Employees receive a 30% discount. Employees do qualify for paid time off.

Cons

All employees are overworked and underpaid. Management team shows no appreciation for the workers. They set unrealistic expectations in terms of making sales, and when those expectations aren't met, the manager cuts your hours and reduces your shifts.

3.0
Sep 21, 2024

It's just retail

Recommend
CEO approval
Business Outlook

Pros

The managers were very accomodating to my class schedule, and I appreciated the 30% discount that I could use in-store and online.

Cons

In every retail job you can expect to deal with rude people, but a lot of these customers were rude, entitled, and disrepectful. They leave piles of shoes everywhere and get upset when they can not use an expired coupon or any other small inconvenience. There is also a lot of stealing at this location which did not make me the safest.

Viewing 16 - 18 of 230 Reviews

Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.