DTCC reviews

3.9

74% would recommend to a friend

(1,725 total reviews)
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Frank La Salla

72% approve of CEO

72% positive business outlook

DTCC has an employee rating of 3.9 out of 5 stars, based on 1,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DTCC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Dec 3, 2012

Good pay and benefits but no career mobility and lousy technology

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, stable company

Cons

Career mobility feels non-existent for Tampa employees Horrible technology -most systems from 70s and 80s, new systems do not work well Large number of old timers w 30+ years at DTCC refuse to except change and are inefficient Departments work in silos Management does not know how to manage resources- some have too much work while other surf the web and chat on instant message all day

1.0
Nov 26, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a place for people who want a 9 to 5 job and not a career. It's not a competitive place to work, so it's stress free in that sense. People mostly do their job, then go home. The company is obessed with wanting to find out why its employees are not happy. For years, an employee survey was conducted every 6 months. The company uses consultants in India to do most of the hard work that full-time developers/managers in NY can't or don't care to do.

Cons

It's not a competitive place to work. The problem is that people who are aggressive but not competent make it to manager/team lead/director positions. Then, in those positions they make manipulatable employees or consultants do all the hard or boring work while they just ride the wave and take all the credit with the higher ups. People seem generally to spend a huge amount of energy defending their own little spheres of influence. There's a lot of cover your ass emails due mainly to all the in-house fighting between groups run by the aggressive incompetent managers. The company started a process team to establish a project management process a few years back. The person, who somehow got promoted to lead that job, creates processes without ever consulting people who have done project management for decades. Then he tries to scare everyone into following the process and says things like "If you don't want to do it, just tell Bill why you don't want to do it. Here's his number." Bill is the company's COO. Human Resources is filled with inexperienced morons and one day they will be experienced morons. They have no clue how to guide developers up the career ladder - mainly because they haven't created a clear career path for positions in the company. Also, there's a lot of tension between the older generation and the younger generation of workers and HR is doing nothing about it.. There's so much accounting misrepresentation. Project Managers use charge codes like monopoly money to keep track of project costs. There's little goverance over that. The reality is that if dtcc had competitors, it would go out of business within months. A lot of the company's disfunction comes from the fact that it's practically a monopoly in most of the businesses it's in. The company is very top heavy.

1.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Some nice people to work with.

Cons

As another reviewer has said, the weight and increasing effort this company is putting in to monitor office attendance has gotten ridiculous. Not only do employees feel like they’re being watched like children, but now we also need to worry about hitting certain marks for attendance because the dashboard does not factor in PTO, holidays, etc. Why are we putting more effort into this monitoring tool, but still leave these reporting gaps open? Its as if it’s modeled in such a way to make it look like employees are missing the mark. Frank’s old ways of thinking in regards to office attendance has already caused great talent to leave the company, and it will most certainly continue - especially since we continue to put more effort into this monitoring. This “flexible” wfh arrangement has gotten increasingly inflexible as time goes on, and it’s very unfortunate that DTCC does not take employee feedback seriously at all on this subject. The fact performance is affected based on what chair employees are sitting in is the absolute wrong line of thinking. DTCCs rationale on office attendance is to “increase collaboration”, but how does office attendance increase collaboration for the teams that are based overseas? Team collaboration does not change when the only collaboration is through a Zoom meeting - period. In fact, collaboration is decreased in this scenario due to the time wasted commuting just to make sure our badge swipe is recorded. Another excuse DTCC uses as rationale is that other companies have had a similar attendance model since Covid. Why does this company claim to hold so much weight in innovation, then? Do we only innovate where convenient? It certainly feels that way, since employees concerns over this attendance policy are never heard and are instantly shut down.

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DTCC Response
1y
Thank you for taking the time to share your perspective with us. We value hearing from our current and former employees, your feedback is invaluable to us as we continually strive to improve our workplaces for our employees. We will share your feedback with the appropriate team in order to address the areas of your concern.
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