Is Dairy Queen a good company to work for?

Dairy Queen has an overall rating of 3.6 out of 5, based on over 7,192 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Dairy Queen to a friend and 46% have a positive outlook for the business. The best reviews about Dairy Queen have been left by employees working as Ice Cream Scooper , Store Manager and Ice Cream Server .

Does Dairy Queen pay their employees well?

According to anonymously submitted Glassdoor reviews, Dairy Queen employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Dairy Queen. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Dairy Queen?

61% of Dairy Queen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dairy Queen 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Dairy Queen?

Cashier (857) , Crew Member (694) , Manager (257) , Shift Leader (212) , Assistant Manager (180) , Cook (164) , Sales Associate/Cashier (143) , General Manager (121) , Server (119) , Supervisor (115) , Shift Manager (111) , Shift Lead (88) , Crew Member/Grill Cook (81) , Customer Service (78) , Team Member (67)

What are the pros of working at Dairy Queen according to real employee reviews?

"The people were great and I think there was a good community at my location." ((in 366 reviews)); "flexible hours and schedule for work" ((in 322 reviews)); "my coworkers were great and the ice cream was great" ((in 284 reviews)); "ice cream is free and delicious" ((in 154 reviews)); "Flexible schedules available" ((in 142 reviews))

What are the cons of working at Dairy Queen according to real employee reviews?

"Poor management and typically short handed on staff." ((in 450 reviews)); "Managers were rude and unprofessional." ((in 177 reviews)); "No benefits (aside from 50% employee discount)" ((in 120 reviews)); "Minimum wage and part" ((in 69 reviews)); "I was treated as a manager, doing manager position work and barely making above minimum wage." ((in 62 reviews))

What are the top reviewed Dairy Queen locations?

Minneapolis , Chicago , New York , Columbus , Indianapolis , Houston , Virginia Beach , Dallas , San Antonio , Las Vegas , Saint Louis , Denver , Detroit , Omaha , Louisville , Pittsburgh , Phoenix , Austin , Tyler , Raleigh , Boston , Edina , Bloomington , Tucson , Cleveland , Portland , Jacksonville , Gilbert , Seattle , Atlanta

Dairy Queen reviews

3.6

61% would recommend to a friend

(6,792 total reviews)

Troy Bader

73% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Dairy Queen has an employee rating of 3.6 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dairy Queen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jul 8, 2009

Grueling and draining, even by food service standards

Cashier

Recommend

CEO approval

Business Outlook

Pros

Let's face it, in this economy, even a basic minimum-wage job might be better than nothing at all. If you can respect the institution it serves as not only an ice-cream shoppe, but a point of nostalgia for older customers (usually in their 50s or 60s) or parents with young children, then it might give you a sense of pride.

Cons

A highly broken chain of command depending on who the local manager/owner is. Unsanitary conditions. High accident rates around equipment and unsafe surfaces. Frequently rude customers. Deteriorating, obsolete technology makes doing one's job more difficult and less efficient.

2.0

Mar 28, 2009

Dairy Queen. Teenage paycheck.

Kitchen cook

Recommend

CEO approval

Business Outlook

Pros

Sometimes you can relax but most of the time its go go go. And its really not fun what you have to be "go go go"ing on. Greasy hamburgers, fries, etc. Most people know what it is like to work in fast food and this is not much different. The only plus here is that ice cream is involved. So if you happen to work at one of the franchises with nice management, you might get ice cream. Yay.

Cons

Bad management. They need to learn how to run a business. It wasn't a horrible job but they would sometimes even yell at employees. Not good!

2.0

Oct 27, 2008

The seasonality of DQ

General manager

Recommend

CEO approval

Business Outlook

Pros

Potentially a fun enviroment to work in ice cream and smiles. DQ story and a smile is the motto. Lots of people to person interaction- regular customers, daily routine varies just enough to keep it entertaining. Blizzards are fun to make almost as fun to eat.

Cons

The seasonality of the job- summer very busy, winter extremely slow. The spring is hectic- hiring new crew and busy. Very complicated training program which only works if you have lots of time to train. Must ensure you are hiring ideal employes or you will be training , firing and the starting all over again.

Viewing 6787 - 6789 of 6,792 Reviews

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Dairy Queen reviews

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Ratings by demographic groups

Reviews by job title

Grueling and draining, even by food service standards

Dairy Queen. Teenage paycheck.

The seasonality of DQ

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