Dairy Queen reviews

3.6

61% would recommend to a friend

(6,792 total reviews)
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Troy Bader

73% approve of CEO

46% positive business outlook

Dairy Queen has an employee rating of 3.6 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dairy Queen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jun 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Being able to make a famous DQ cone

Cons

"lacks the adequate equipment and employees to quickly serve customers"(company had only 1 drivethru window,how can you blend icecream in a loud blender and hear the customer at the drive-thru? Then you have to press down on the speaker button,which was very staticky, to hear the customer meaning you can't multitask while taking orders. "only two people working on drivethru, 1 person responsible for taking orders and making icecream, while all the other person does is takes cash" (this is a negative because the person had to stop what they were doing to take the order then go go back to making sometimes 5 blizzards per customer, yea the drivethru was backed up!) "only a half a day of training " ( in canada and in some states they train for weeks thats why they are a able to successfully franchise) it takes a while to master the DQ cone "there is a new icecream flavor to make almost every month with 4 different ingredients in it and almost 20 flavors in all to remember " (i would often skimp on ingredients and hope the customer didn't notice) "the owner made us clean like we were professional janitors" "had to turn in a doctor's excuse to take off "(would you rather me come in coughing on the customer's food, cause i'm not going to pay $25 for a doctor to tell me I have a cold?) "couldn't get a discount on food not for your family or for yourself"

1.0
Jan 22, 2011

No.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They hire at 15 (well, mine did) Some co-workers are fun, I mean come on, who isn't happy around ice cream? Parking

Cons

Oh GEEZUS 1. Pain in the butt to deal with management including hours, working a different position, or asking a question. If you don't know something, my manager makes me feel like an incompetent reptile than answering the question 2. Some co-workers are irritating and disrespectful. 3. You're expected to just know what to do. 4. Way too many things expected out of each person. 5. Managers that don't know what to do. 6. No opportunity for advancement 7. NO RAISES 8. EVER 9. Ridiculously disrespectful customers

5.0
Oct 14, 2024

Treat Store Manager

Recommend
CEO approval
Business Outlook

Pros

- great staff and recruiting available through corporate

Cons

- fast food industry, dealing with customer complaints

Viewing 16 - 18 of 6,792 Reviews

Glassdoor has 7,192 Dairy Queen reviews submitted anonymously by Dairy Queen employees. Read employee reviews and ratings on Glassdoor to decide if Dairy Queen is right for you.