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Dairy Queen

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Dairy Queen reviews

3.6

61% would recommend to a friend

(6,792 total reviews)
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Troy Bader

73% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Dairy Queen has an employee rating of 3.6 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dairy Queen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

7K reviews
1.0
Nov 13, 2023

Wolf dressed in sheep clothing.

Receptionist
Recommend
CEO approval
Business Outlook

Pros

Coworkers are friendly and some try to help.

Cons

Have absolutely no care for employees at all. Money hungry driven attitude. Will find a replacement of you without you even noticing. Will fire you all of the sudden and unexpectedly, but after taking the most advantage of your hard work, and then blaming you for not being perfect; Diminishing you for another person’s mistake, trying to make you think that it was all because of your fault. The owner yells at her own assistant, is super passive aggressive and highly demanding. Which is more often than not at her own convenience because this corporation has a money-hungry driven “business is business” attitude.

2.0
Nov 1, 2023

Easy but lousy job

Crew member
Recommend
CEO approval
Business Outlook

Pros

- Easy - Slow paced - Can't think of anything else lol

Cons

- No free food - No benefits - Dirty most of the time, the crew members are expected to clean it doesn't seem like they have a janitorial staff

2.0
Jul 5, 2023

Bad Management, Overworked and Underpaid

Shift leader
Recommend
CEO approval
Business Outlook

Pros

For the most part, training of employees is pretty good if you are a quick learner. There are pictures in production stations of what goes on each menu item, how long items need to be cooked, etc. It was always fun being able to make new ice cream creations.

Cons

Management puts a lot of responsibility on crew members. They are expected to get things out of the drive thru window in 70 seconds. White gravy takes over 20 minutes to make and if you are in a rush and don't have time to make more, you get in big trouble (instead of a manager jumping in and asking what they can do to help). If the ice cream machine runs out of ice cream, it takes awhile for a new bag to start freezing to the correct texture and then you get in trouble because someone at the window is waiting for 10 different blizzards. Management thinks they have the right to tell you you can't have a day off that you requested over a month ago. When I was fully cross-trained in all 4 possible positions (Chill, Grill, DT, FC), I was promoted to Shift Leader and was supposed to get a dollar (yes, one whole dollar) for taking on new responsibilities like counting inventory and waste. It took them over 4 months to give me my raise.

Viewing 22 - 24 of 6,792 Reviews
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ReviewsDairy Queen reviews

Glassdoor has 7,192 Dairy Queen reviews submitted anonymously by Dairy Queen employees. Read employee reviews and ratings on Glassdoor to decide if Dairy Queen is right for you.