Unfortunately, pretty much any con about working at this company can be traced back to three main things: rampant nepotism, incompetence, and disorganization - and as the saying goes, the fish rots from the head.
The 'head' being the company's support offices - which are mid, at best, and appear to be treated by Australian-based management as a combination of office, online shopping receiving room, and stop-along-the-way. Being a company that is divided between main offices and field offices, too, does nothing to help the divide between those two branches of the company's employees either; that is to say, there's a classic "this is coming down from corporate" feeling throughout the company and to hear it described by some, there's a feeling, sense, and expression of superiority from those that are employees in those corporate offices. Babes - it's a medical waste company.
It being a family business also shows through all of this as well because different members of the C-suite and senior management teams are either directly related, romantically dating, or long-time family friends; witnessing them interact throughout the office imbues the place of with the vibe of there being 'favorites' and needing to be in that circle (or approved of by it) in order to be successful or get anything meaningful done. Which is also interesting due to the number of people working there with the words "business transformation", "continuous improvement", or "process improvement" in their titles - one would also think that this company could apply some of this knowledge internally? Reader, that is not the case in the slightest.
Functions are pretty siloed across the offices themselves and within them even further, no one...ever seems like they want to own or take responsibility for anything. There is a staggering lack of ownership across functions to the degree that it can take like a dozen people to figure out how to handle an invoice.
To say that the diversity practices at this company are a joke is an understatement as well. The number of unprofessional comments made by the People team, within earshot of an open office floorplan, is galling - especially considering they entertained a pitch from a reputation management firm (no doubt to clean up reviews on this website among others).
