Is Darktrace a good company to work for as a Cyber Support Engineer?

Cyber Support Engineer professionals working at Darktrace have rated their employer with 4.2 out of 5 stars in 34 Glassdoor reviews. This is a higher than average score with the overall rating of Darktrace employees being 3.2 out of 5 stars. Search open Cyber Support Engineer Jobs at Darktrace now and start preparing for your job interview by browsing frequently asked Cyber Support Engineer interview questions at Darktrace .

Does Darktrace pay Cyber Support Engineer employees well?

Cyber Support Engineer professionals rate their compensation and benefits at Darktrace with 3.0 out of 5 stars based on 34 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Cyber Support Engineer salaries at Darktrace.

How happy are Cyber Support Engineer professionals working at Darktrace?

89% of Cyber Support Engineer employees at Darktrace would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Cyber Support Engineer professionals have also rated Darktrace with a 4.3 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.7 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at Darktrace?

Account Executive (382) , Business Development Executive (46) , Customer Success Manager (45) , Cyber Technology Specialist (43) , Enterprise Account Executive (36) , Software Engineer (27) , Customer Success Manager (CSM) (26) , Business Development Representative (BDR) (25) , Sales Development Representative (SDR) (24) , Inside Sales Representative (21) , Cyber Engineer (19) , Cyber Technologist (18) , Sales (18) , Senior Account Executive (18) , Solutions Engineer (14)

What are the pros of working at Darktrace according to real employee reviews?

"The whole Business development team are great people and I have made friends for life." ((in 83 reviews)); "Great teams and individuals to work with and learn from" ((in 49 reviews)); "Great colleagues like most sales depts" ((in 45 reviews)); "Great technology and constantly innovating" ((in 35 reviews)); "• Good commission structure for a BDM role with no sales qualification required (only booking demos)" ((in 33 reviews))

What are the cons of working at Darktrace according to real employee reviews?

"Management can be poor and distribution is not ideal" ((in 127 reviews)); "very low pay for tech team" ((in 49 reviews)); "There is no training for leaders." ((in 42 reviews)); "Base salary is low and you only really excel if you have friends in high places." ((in 41 reviews)); "Horrible leadership and no growth." ((in 39 reviews))

Skip to content Skip to footer

Notifications

Darktrace

Darktrace Cyber Support Engineer reviews

4.2

89% would recommend to a friend

(34 total reviews)

Jill Popelka

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.5

Career opportunities

4.3

Work/Life balance

3.3

Senior management

3.0

Compensation and benefits

Cyber Support Engineer employees have rated Darktrace with 4.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Cyber Support Engineer professionals have an excellent working experience there. Darktrace is rated in line with the average (within 1 standard deviation) by Cyber Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

3.0

Aug 5, 2019

New and upcoming solution to cyber threats

Cyber security engineer

Recommend

CEO approval

Business Outlook

Pros

New and upcoming solution to cyber threats

Cons

not much besides the disadvantages of a startup

4.0

Feb 11, 2019

Work at Darktrace

Cyber security specialist

Recommend

CEO approval

Business Outlook

Pros

Travel to new places and interact with different customers. Product is great to endorse and you learn alot

Cons

Yearly increase not guaranteed, you always need to motivate why increase is required. Travelling can get too much. Bonus is tiny compared to amount of money made

2.0

Nov 13, 2018

Avoid

Cyber security engineer

Recommend

CEO approval

Business Outlook

Pros

Travel and ability to earn rewards points

Cons

Very low pay, no room for growth, management won’t listen to employees and don’t care, very numbers driven, technical roles are bottom of the totem pole compared to sales, 1% 401k match

Viewing 31 - 33 of 34 Reviews

Jobs at Darktrace

Senior Solutions Engineer

Illinois

View job

Technical Support Engineer

Account Executive- Core Acquisition

Senior Solutions Engineer

Darktrace reviews FAQs

Darktrace reviews Darktrace Cyber Support Engineer reviews

Darktrace

Darktrace Cyber Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

New and upcoming solution to cyber threats

Work at Darktrace

Avoid

Jobs at Darktrace

Darktrace reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Darktrace reviews FAQs

Jobs at Darktrace