Darktrace reviews

Private Equity owned. Lots of turnover. Immature product that has tons of bugs. No demo environment. We had to use customer production environments to demo DT products to other customers. Had to wear the hat of presales, postsales, marketing, customer success, etc...overworked with minimal internal support. The product does not function as it is sold to. Very inexperienced and immature staff in many departments. They are very far left leaning and WOKE all over the place.

In house built CRM is horrific and no joke the main cause of almost every single issue in the sales and marketing department. The CRM is so bad, most sales leadership does not how to use it, so they are clueless on what the actual problems are. Micromanagement has been increasing drastically since DT was acquired on all sales roles from AEs to SDRs. Most of SDR leadership never had an SDR role outside of DT. The training here is not good, you are basically thrown in the ocean and expected to swim. If you cannot figure out how to book meetings with the garbage CRM, you better have high dials, if not, expect to for leadership to come for you. Legit the CRM is the main issue for everyone but leadership is not great either.