Darktrace Solution Engineer reviews

4.0

80% would recommend to a friend

(15 total reviews)
avatar

Jill Popelka

100% approve of CEO

78% positive business outlook

Solution Engineer employees have rated Darktrace with 4.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Solution Engineer professionals have a good working experience there. Darktrace is rated in line with the average (within 1 standard deviation) by Solution Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews
2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Darktrace is a company with very good technology. Significant training program as part of onboarding.

Cons

Marketing is not a strong suit of the company. Inside sales folks have significant challenges to getting leads for a number of reasons. Sales Reps have to do a LOT of individual prospecting (cold calls) using a system that appears to show up as spam calling for many prospects, and therefore, very few pick-ups. Very high turnover for Sales Reps, as well as sales management (at least in the southeast). Benefits are not what I would consider industry leading. They pay for health insurance (good), but it is not an HSA compliant plan (bad). Only 1% match for 401k. The 401k provider (Paychex) has a very poor reporting mechanism which makes it hard to reconcile, as well as all 401k fees are passed through to the employee (unlike every other employer I've worked for). No STD or LTD offered or provided. Before they were taken private, there was no stock purchase program (only grants and RSUs for certain folks). Now they are private, there was a SHORT window for folks to "buy in" to a private equity investment vehicle, but the details were kinda sketchy to me in the way they rolled it out. Back-end processes for POC/POV are not well defined. Lots of challenges getting information for licensing counts and such. They are used to bringing in people fresh from college, and have a hard time with the training program with more senior folks - lots of remedial info that can get boring.

5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

We just recently went through an acquisition so there have been internal changes and growing pains to come with. That being said the company is working in the right direction. There a lot of benefits to include work life balance, fully covered health care and great culture. I really enjoy the work I do and people I work with. The amount of experience i’ve gained has been invaluable.

Cons

Company has been established for some time, still has the feel of a startup. However, they’re always improving processes. The only real negative I have is pay could be more competitive, but I can say leadership is working on improving in that area.

4.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, fun environment, flexible wfh, lots of upward opportunities

Cons

Pay is not on par with market, sales team is generally not happy

Viewing 7 - 9 of 15 Reviews

Glassdoor has 1,382 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.