DataBank Holdings reviews

4.0

71% would recommend to a friend

(122 total reviews)
avatar

Raul K. Martynek

90% approve of CEO

81% positive business outlook

DataBank Holdings has an employee rating of 4.0 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DataBank Holdings employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

122 reviews
2.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Good entry-level type of work for younger folks - Good opportunity for fresh out of school people that are trying to get into IT at all - Workload can vary, I would say use the downtime as an opportunity to better yourself and leave the company at some point (yes, this is still a pro)

Cons

- Grossly underpaid when compared to others in the same industry (especially technicians with significant time in this company). - Technicians have no guarantee of growth with this company, even with time under their belt. - No incentives/compensation for increased responsibility on entry-level technicians

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DataBank Holdings Response
3y
Thank you for taking the time to share your honest opinion and for the contributions you make as a DataBanker every day. Your voice is important and heard no matter what level of the organization you work in, and we take seriously your feedback, even if we may disagree with it. As you know, DataBank’s 1st Cultural Cornerstone is to “Put People First” and we strive to do that every day – not just with compensation – but with strong benefits, training & development, volunteer time off, employee resource groups, continuous feedback surveys and lots of peer-to-peer recognition and awards. We do this because we know you are our most unique and enduring competitive advantage. That being said, we recognize how important compensation is and we have worked diligently this year to help our staff help offset the pinch of inflation by 1) closing pay gaps where they existed due to acquisitions; 2) deliberately exceeding the national average for pay raises in 2022; 3) managing our healthcare costs to a 0% increase for two consecutive years when many companies are averaging a 6.5% increase; and, 4) implementing a company-wide employee discount program with discounts at 100s of vendors nationwide. We know being a data center technician is a demanding job and we continue to look for ways to create exciting career paths for all employees. 2022 was our best year ever for sales growth and that is the engine that will allow us to create even more opportunities for all DataBankers. We hope you will stay with us to share in the success to come. But if not, we will remain grateful for your service and wish you the absolute best of luck in your career.
3.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

-A decent work culture -Large amount of PTO -Great place to learn depending on experience -Great coworkers, very nice people

Cons

-Pay is below average for the role -Very slow to hire when they are understaffed, the turnover rate for their DC techs has been increasing -Long hours and a heavy workload depending on which site you are located -Difficult to schedule PTO due to the scheduling of work, typically your shift mirror will have to fill in and work 60hr+ weeks to cover for you

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DataBank Holdings Response
3y
Thank you for sharing this feedback. Being a Data Center Technician is a demanding role, but it’s the lifeblood of our company, and we want you to know how much we appreciate the contributions you make every day. Growing from 20 data centers to over 65 in a just a few years is both a challenge and an opportunity. As we integrate newly acquired facilities, we are working as fast as we can to simplify processes and deploy new automation technologies to make things easier for our DCTs. But this rapid growth is also creating new career paths and opportunities for our front-line staff. DataBank prides itself on maintaining an entrepreneurial and fast-paced work environment, but we absolutely want employees to have a healthy work-life balance. That’s why we’ve invested so much is a culture of rewards and recognition, paid time off, volunteering opportunities, incredible benefits and learning and development programs in addition to compensation. But if you are having trouble securing PTO, please contact HR and we will intervene. We know how important it is for anyone in your role has an opportunity to refresh and recharge.
5.0
Sep 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Employees are valued for efforts. Upper-level management displays an interest of all employees (They tried hard to make every employee feel valued.) Since the acquisitions from zColo a Zayo company improvements have made in training, employee acknowledgements, better life work balance.

Cons

Depending on the location are Compensation can be on the lower end of similar employers in the industry. Depending on local management churn (Employee and Customers) has been high at times.

Viewing 76 - 78 of 122 Reviews

Glassdoor has 125 DataBank Holdings reviews submitted anonymously by DataBank Holdings employees. Read employee reviews and ratings on Glassdoor to decide if DataBank Holdings is right for you.