Daxko reviews

3.3

53% would recommend to a friend

(328 total reviews)

Jeff VanDixhorn

77% approve of CEO

49% positive business outlook

Daxko has an employee rating of 3.3 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Daxko employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

328 reviews
1.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook

Pros

There are still some great coworkers and nice managers (although many good ones are starting to abandon ship). Free coffee and snacks in the office, which is nice.

Cons

The Daxko Board - GI Partners is the world. They have slowly but surely chipped away the culture of what once was Daxko. If you are a company looking to potentially sell to Daxko, I would advise caution. If your company is acquired by them, I would suggest to start looking for a new job, as they have no interest in maintaining any company integrity, values or missions. They will strip away every good quality and benefit of your company, as well as ensure there is no transparency. They are so out of touch that they chose a misogynistic CEO to lead Daxko into the future, and they could not care less. After numerous documented complaints against his inappropriate behavior, the board decided to look the other way. Daxko employees were recently told to work longer, harder hours, while simultaneously having benefits stripped away. This is part of the culture loss I mentioned before.

avatar
Daxko Response
7y
Thank you for sharing your thoughts as a current team member. You are absolutely correct when stating that we have great coworkers and nice managers—both of which are major contributors to our current success. We exist to make the world a healthier, happier place. Over the last two years, Daxko has grown from 150 team members to over 350 team members. we set record sales, profit and retention numbers in 2018 and have goals to blow those away in 2019. Our people are the primary driving force behind this success. I also wanted to touch on a few concerns you raised: Benefits: The cost of healthcare continues to rise and Daxko is in the same boat as employers across the nation. We worked extremely hard with our benefits providers to keep our healthcare cost increases well below the average of similar software organizations our size. Also, we’ve added new benefits for 2019 including a paid sabbatical after every 5 years of service down from 7 years, a new Daxko Development Conference, as well as benefits for heavy travelers. And don’t forget the new referral and spot bonus programs. In addition to a wealthy healthcare plan and sabbatical, we also give back to our community through Impact Days, provide unlimited paid time off, two free coffee machines (Starbucks and other), free lunch Fridays, and so many other benefits and perks that make this a great place to work. Productivity: You mentioned some remarks that were made about the length of workday. Our CEO stated that although he routinely works from 7 AM to 7 PM, his expectation is that team members need to put in a solid 8-hour workday each day. We have many fun events at Daxko including team building events and unlimited PTO , but we all also know we are part of a mission—one where hundreds of YMCAs and JCCS rely on our products and services daily to positively impact their communities. This is why our motto is “work hard; play hard.” Please speak to your team lead or the People Team if anything remains unclear or concerning. Last but definitely not least, CULTURE: Daxko has always taken great pride in our culture. Over the last two years, Daxko has undergone many changes: • Growth – Acquisition of Zen Planner, Club Automation, AAC, the offering of Daxko Payment Services, and not to mention the continued tremendous growth of Daxko’s nonprofit product line. This type of growth challenges all cultures involved by trying to keep up with the pace of such success and the acclimation of companies and individual team members. • Leadership – In July 2018, Daxko welcomed a new CEO, Ron Lamb. Our previous CEO, David Gray, is now on the Board of Directors compiled by GI Partners. Over the last 90 days, Ron has challenged the Daxko Nation, all combined companies, to move from “ME to WE”. This philosophy is pushing all locations out of their comforts zones to work together and fall under one vision of making the world a healthier and happier place. While pushing towards our vision we will provide an environment where team members can thrive as we collectively execute. We are all encountering change, but it is for our growth. And our Senior Leadership Team recognizes that change of this magnitude is not easy. That’s why to kick of the new year, we are investing heavily is change management training so that everyone within the company is equipped to become even stronger during this time. By working together we will continue to have a strong culture that will allow our team members and company to succeed. We hope that you will be an integral part of this change. Thanks again for sharing your feedback. As always, please feel free to reach out to me or your team lead so we can discuss in person your specific concerns.
2.0
Sep 28, 2023

Lack of Transparency and Disregard for Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work that makes an impact in communities, fitness reimbursement ($100/month)

Cons

- CEO is the most egotistical person I’ve ever met. Refuses to take responsibility for anything. Belittles low-level employees on company wide meetings. - After they got bad results from their bi-annual employee survey in the spring, they cancelled the planned fall survey and made it an annual only survey. Requesting less employee feedback is never a good thing. - Recently installed a software on all company computers to track number of Active hours per day, seem to be increasing in micromanagement

2.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Fairly generous PTO policy (unlimited, but not really). Work from home, but even that might be off the table within a few months.

Cons

The vast majority of engineering roles are being sourced out of India at their new office in Noida. CEO chugging a bottle of champagne like he's at a frat party, at the India office opening, wasn't a great look. They continue to talk about sourcing outside of the United States (outsourcing) as if it's a good thing. Essentially everyone is telling them, in anonymous feedback, to "stop talking about India," but it's mentioned in nearly every meeting. Nearly every new engineering role posted internal/external are located in India. We've been told, on numerous occasions, that it's saving the company a significant amount of money, but then our yearly raises are effectively nickle and dime. have to constantly reassure team members that our jobs aren't being replaced, but honestly we don't know that for a fact at all. Typical for this type of company to look at short term numbers instead of retaining talent for long term success. Don't plan on building a career here.

Viewing 7 - 9 of 328 Reviews

Glassdoor has 343 Daxko reviews submitted anonymously by Daxko employees. Read employee reviews and ratings on Glassdoor to decide if Daxko is right for you.