Dayforce Client Service Analyst reviews

Challenges of working with Ceridian was keeping up with daily changes.

US Employees are not treated like they are of any value. Knowledgable employees are let go at the drop of a hat and labeled as Workforce Reduction...if you are one of the Lucky Ones. Disconnect in communication and processes that are put into place without thought of the effect to the client/consumer. Proper trainings no longer exist Management has no working knowledge of the products that they service and thus client issues are not resolved quickly or correctly. Employees are penalized in their monthly reviews for keeping unresolved cases open and genuinely resolving client issues. Every day is like playing the shell game ....whose plate can we put the issue on so my numbers show positively.