Delaware North reviews

3.5

52% would recommend to a friend

(2,593 total reviews)
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Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great friendly atmosphere, flexible hours, humble training, and wonderful team work .

Cons

The only downside, I can address are the seasonal positions..

1.0
Mar 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- The high turnover rate means you get to meet tons of new people. - The owners of the company are expert liars! It'll keep your deduction skills sharp! - 'Chaos Management' is the only management style at the corporate level! It keeps the workplace thrilling, invigorating and 100% unpredictable. - They're always looking out for the big guys! They care enough about their directors and c-suite that they're willing to lay off thousands in a pandemic with no pay or benefits to help pad their profits. Not bad, for a multi-BILLION dollar company. - They're very focused on attracting new talent. They need to attract the workers who run away, screaming, after all.

Cons

- They've exhausted the hiring pool in some places and have such a bad reputation as employers that the only people who work there are the desperate, those with no other option, or those who simply don't care. - The pay disparity and penny-pinching is disgusting. If employees knew the distance between management, directors and front-line staff, they'd riot. - Pointless initiatives that make some director or someone at corporate look good, but are forgotten about 3 - 6 months later. But lead to chaos and confusion for front-line staff since no one ever knows what is important since EVERYTHING is important. - No job security. And this goes both ways. You could be let go for any reason, really. But more than likely you'll be like the tens of thousands of other employees and realize how awful any aspect of Delaware North is, and how demanding it is, for the bare-bone minimum wage they pay, because you know that means they'd pay you less if they could, and run away... screaming. Side note: I wasn't kidding about them exhausting the talent pool in areas. They are scraping the bottom of the barrel when hiring, and when I hear the VPs and c-suite talking about attracting workers Vs. retention, it's just completely ignoring the problem. And what is the problem? This company is terrible to work for and offers almost no pay, no future and no hope.

1.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Some of the other mid level people are nice.

Cons

One of the worst companies I have ever worked at. The management is super hierarchical. The management at corp office treat the anyone below them as a non-entity. Very rude and dismissive. If you don't suck up you don't rate. Above them the family that own it are never seen and if you do see them on the elevator - no acknowledgement or even a smile. Run. Don't work here if you are a nice person. If you want a snotty arrogant environment this is your place and you will rise.

Viewing 4 - 6 of 2,593 Reviews

Glassdoor has 3,058 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.