Is Delaware North a good company to work for?

Delaware North has an overall rating of 3.5 out of 5, based on over 3,061 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 52% of employees would recommend working at Delaware North to a friend and 42% have a positive outlook for the business. The best reviews about Delaware North have been left by employees working as Porter , Vendor and Food Runner .

Does Delaware North pay their employees well?

According to anonymously submitted Glassdoor reviews, Delaware North employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Delaware North. This rating has been stable over the past 12 months.

How satisfied are employees working at Delaware North?

52% of Delaware North employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delaware North 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Delaware North?

Bartender (100) , Cashier (83) , Food and Beverage Attendant (77) , Server (75) , Supervisor (51) , Server/Waiter (49) , Manager (48) , Team Leader (35) , Concessions (28) , Cook (27) , Server/Bartender (25) , Retail Sales Associate (23) , Chef (21) , Intern (21) , Waitress (21)

What are the pros of working at Delaware North according to real employee reviews?

"The pay was good and there was room to improve and grow in the company." ((in 210 reviews)); "The people and atmosphere of a sports arena is great" ((in 148 reviews)); "The benefits were good for full" ((in 76 reviews)); "Great atmosphere coworkers are great to be around and work with" ((in 54 reviews)); "Money is good and the fans in the club are always friendly" ((in 52 reviews))

What are the cons of working at Delaware North according to real employee reviews?

"Long hours and lots of drama at times" ((in 129 reviews)); "Managers are rude & barely do anything" ((in 83 reviews)); "Upper Management sometimes does too much" ((in 49 reviews)); "No training and thrown in deep end." ((in 35 reviews)); "No work/life balance" ((in 34 reviews))

What are employees saying about Delaware North layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delaware North layoffs and their outlook for job security at Delaware North in 2026.

What are the top reviewed Delaware North locations?

Buffalo , Atlanta , Boston , New York , Detroit , Los Angeles , Saint Louis , East Rutherford , San Diego , Minneapolis , Orlando , Cincinnati , Austin , Cleveland , Milwaukee , Arlington , Chicago , Yosemite National Park , Baltimore , Seattle , Tampa , Nashville , Fort Lauderdale , Yellowstone National Park , Jacksonville , Green Bay , Grand Canyon , Grand Canyon Village , Harrison , West Yellowstone

Delaware North reviews

3.5

52% would recommend to a friend

(2,596 total reviews)

Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 1, 2024

Bad idea

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

that they give basic benefits (emphasis on basic)

Cons

You’d have a better experience working at any other hospitality group, fast food chain, even whole foods. I chose to rather be unemployed than work there.

Delaware North Response

1y

We are disappointed to hear about your experience. We’re continuously evaluating the market to keep our compensation and benefit offerings competitive. If you have any additional feedback to share, please email askhr@delawarenorth.com. We value current and former team member feedback and hope to hear from you soon.

2.0

Sep 24, 2024

HR department and Executive Chefs need to be retrained or replaced!

Line cook

Recommend

CEO approval

Business Outlook

Pros

Great place to work when everyone gets along and there is communication! I have advanced in 3 seasons, pretty quickly. There is room for growth and opportunities you just have to push yourself.

Cons

HR, has ZERO and I mean ZERO communication skills, especially Nancy, shes not professional at all and hates to be bothered with any kind of work, She also makes it a point to push off emails to other people in HR who have no idea how to do her job. I have sent numerous of emails that are extremely important regarding medical leave and unemployment from the summer that there were no events. Not one person can communicate back to me. This is a huge problem. Another issue is the executive chefs, the walk around all day and do nothing but stay on their phones or sit around and nit pick, everything is below their pay grade, They dont want to be bothered with anything.

Delaware North Response

1y

We are disappointed to hear about your overall experience on our team. We take your feedback seriously and would like to learn more. Please email askhr@delawarenorth.com with any additional specific details you feel comfortable sharing. We hope to hear from you soon.

3.0

Sep 14, 2024

Just Depends

Department manager

Recommend

CEO approval

Business Outlook

Pros

I had some of the best years of my life working here

Cons

It’s going to depend on who your boss is. A crappy boss made me leave aftet 10+ years

Delaware North Response

1y

We appreciate you sharing your feedback. If there are specific details about your experience you wish to share, please email askhr@delawarenorth.com.

Viewing 154 - 156 of 2,596 Reviews

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Bad idea

HR department and Executive Chefs need to be retrained or replaced!

Just Depends

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