Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,209 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great travel benefits and for the most part great people. Policies and procedures were very clear and generally there were plenty of resources to make work easier. I felt that I had a decent work/life balance, which can be hard to find at an airline.

Cons

The company is extremely anti-union. While I don't believe that unions are needed in every work setting I felt that Delta's extreme disdain for unions was a bad sign. I worked for Northwest Airlines previously and became part of Delta through the merger. What I found was that at Delta there was propaganda EVERYWHERE to indoctrinate employees into managements ideology. I feel that a company that respects the rights and intelligence of its workers doesn't try to manipulate how they think and feel. Other airlines, such as Southwest, have a long tradition of respect for their workers which is reflected in their willingness to work with unions. If you decide to work here, keeping a low profile is best.

4.0
Mar 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Delta is a career choice for many. If you are looking for a great career and can handle the work schedule you will encounter being a flight attendant, then this is for you. You must be flexible to work long and varying hours. The experience is great for many.

Cons

Long hours and varying hours. Must be flexible to work days, night , weekends and especially holidays.

4.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

If you can be competent and punctual: they increase pay incrementally, with benefits and profit sharing--then there is travel!

Cons

If this is your only income, you will likely not make enough to travel until a few years in because schedules are less efficient for the newest flight attendants. And, if you travel much you won't have a constant income before considering the taxes for certain travel being taken from that income. When traveling, you'll compete with revenue passengers and sometimes you'll also get to deal with God-complexed-gate agents, bent on ruining plans. You are personally responsible for certain regulations--meaning you pay fines for failing to do certain things if FAA catches you while traveling on your flights (ex. Failing to ensure proper stowage of bags, enforce the seatbelt sign, or remove a disqualified passenger or item from am exit row). Then there are the high-valued traveling public and its fluctuations with weather and travel events. The drunk, entitled, or just common sense deprived can escalate until port authority arrives, and/or cameras record & magnify the event for viral scrutiny. Basically, you must stay "ON" at airports or in uniform (sometimes out of uniform) regardless of whether you are being paid. If someone is traveling, and knows you work for the company--regardless of your role--they'll approach you with questions. When you're representing their brand, even if you are off in a corner just trying to eat lunch in silence, you still have to assist or give the reason you are not the right person. At times, you'll need (or want) to take them where they need to go--it'll always be there other side of the airport, so, strengthen your speed walk skills.

Viewing 109 - 111 of 8,209 Reviews

Glassdoor has 9,297 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.