Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,209 total reviews)
avatar

Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 11, 2015

A lot of hype over mediocrity

Recommend
CEO approval
Business Outlook

Pros

Free domestic flights in the US.

Cons

Human Resources is outsourced leading to constant errors in paychecks. Paychecks are not on time. Paychecks are short. Training period "probation" is very long and full of information that is rarely, if ever, used. Promotions are not actually based upon performance or knowledge, but on seniority and attendance. Micromanaging managers. Benefits are always out of service provider, forced to pay out of pocket.

3.0
Oct 5, 2014

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

They are a very large global carrier, so you will have minimum connections throughout the world while traveling.

Cons

It is difficult to transition to other positions within the company. Pay structures are based on old culture that is geared towards "promotion from within", which bumps you up 10% in pay or to the minimum of the payscale for that position, whichever is greater. External hires are given higher starting pay that is more commensurate with market pay. Managers are all competing against each other for favor, so there is not a lot of real effort in collaborating. If anything, peers root for you to fail so they appear more competent. Due to extreme downsizing, managers were doing a lot more with a lot less, and post bankruptcy promises that the Leaders that stuck out the pay cuts and got the company through the hard times, would be the Leaders of the company. This didn't happen. A new CEO ushered in a new culture and the merger with NWA just brought new problems to resolve. There is no work-life balance, if you're not putting in 60 hours or more a week, you must be a slacker.

4.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

-Unlimited travel to any Delta destination. This was my favorite although I found it very challenging during summer and holidays. -Employees: My other favorite:) I love the energy they bring day in and day out. They are driven and will get the job done. The employees made my experience with Delta worth while. I have met some lifetime friends there. Love them. -Early Out: On slow days or nights, a sign up sheet is posted in the break room for those who would like to volunteer to get out early from work. -Diversity: Meeting, working and having the pleasure of getting to know people from different backgrounds. -Employee Appreciation Day: It happens once or twice a year, but employees are ever so grateful for them. -Holidays: If you're scheduled to work on Thanksgiving, Christmas or New Year away from your family and loved ones, you can count on having your Delta family celebrating with you at work. Ongoing pot luck every holiday. -Birthday cake every month: A huge cake is ordered every month for all birthday within that month.

Cons

-Management: Needs major improvement as some Performance Leaders have absolutely no sense of direction and would have to ask other management for help on daily operation issues. This has happened more than necessary. Also management will pick and choose who they want to promote regardless of your hard work. -Pay: The pay as a Ready Reserve max out at $11.75 regardless of how many years you've been employed with Delta (I was employed with Delta for 6 years) This is because you max out after 2 years. My fellow co workers who were hired 2 years after me were making the same hourly wage I was making. -Lack of hands on training: From time to time, you'll run into a co worker who has been scheduled to meet or work a flight whom has never been trained to drive a jet bridge or even open an aircraft door. I have been asked too many times for favors to swap schedules with a co worker as they have not been fully trained... mind you, my new friend and I are making the same amount of dough.

Viewing 106 - 108 of 8,209 Reviews

Glassdoor has 9,297 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.