Is Delta Air Lines a good company to work for?

Delta Air Lines has an overall rating of 4.2 out of 5, based on over 9,310 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at Delta Air Lines to a friend and 80% have a positive outlook for the business. The best reviews about Delta Air Lines have been left by employees working as Pilot , Intern and Captain .

Does Delta Air Lines pay their employees well?

According to anonymously submitted Glassdoor reviews, Delta Air Lines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Delta Air Lines. This rating has been stable over the past 12 months.

How satisfied are employees working at Delta Air Lines?

82% of Delta Air Lines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delta Air Lines 3.8 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Delta Air Lines?

Flight Attendant (1242) , Ramp Agent (417) , Customer Service Representative (345) , Customer Service Agent (198) , Customer Experience Specialist (186) , Ramp Agent - Ready Reserve (151) , Airline Pilot (137) , CSA - Customer Service Associate (104) , Delta Flight Attendant (99) , Manager (94) , Customer Service (80) , Reservations Agent (79) , Gate Agent (65) , Ramp Agent/Baggage Handler (65) , Project Manager (61)

What are the pros of working at Delta Air Lines according to real employee reviews?

"Flight benefits are great and Delta flies to more locations than many of its competitors." ((in 1176 reviews)); "Great flight benefits at major air line that strives to be and is the best." ((in 938 reviews)); "Great people and very passionate" ((in 391 reviews)); "the pay is great but its only part time 20 hours a week that it!" ((in 381 reviews)); "Great travel benefits and very accommodating company in regards to hearing how to improve the operation" ((in 366 reviews))

What are the cons of working at Delta Air Lines according to real employee reviews?

"Bad management causes employees to work in a stressful environment and suffers from mental health issues." ((in 309 reviews)); "Long hours and the necessity to stand on long flights get to be a killer after a while." ((in 177 reviews)); "There is no work life balance" ((in 139 reviews)); "To much favoritism to senior employees" ((in 63 reviews)); "Upper management does not care about what other employees have to say and will always put special interests first." ((in 44 reviews))

What are employees saying about Delta Air Lines layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delta Air Lines layoffs and their outlook for job security at Delta Air Lines in 2026.

What are the top reviewed Delta Air Lines locations?

Atlanta , New York , Minneapolis , Detroit , Los Angeles , Salt Lake City , Seattle , Dallas , Boston , Tampa , Cincinnati , Chicago , Orlando , Jamaica , San Francisco , San Diego , Fort Lauderdale , Miami , Eagan , Jf Kennedy Ap , SeaTac , Nashville , Denver , Las Vegas , Washington , John F Kennedy Airport , Hapeville , Phoenix , Kansas City , Raleigh

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Delta Air Lines

Delta Air Lines reviews

4.2

82% would recommend to a friend

(8,220 total reviews)

Ed Bastian

86% approve of CEO

80% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Career opportunities

3.8

Work/Life balance

3.6

Senior management

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Dec 30, 2016

My son was hired in September. I retired from there in 2011.

Flight attendant son is a pilot

Recommend

CEO approval

Business Outlook

Pros

My son's experience has been amazing. The company has excellent virtual training, personnel, choices of aircraft and base...This is a great time to enter the industry. And my experience -- 25 years worth -- was great too. Benefits then and in retirement are fabulous.

Cons

Some really long work days, scheduling changes mid trip, constantly changing crew. Flight attendants are non union. This makes employment risky. Pilots are unionized, and therefore have more job protection than flight attendants.

2.0

Dec 29, 2016

Baggage Handler - Unsafe work conditions & substandard compensation

Baggage handler

Recommend

CEO approval

Business Outlook

Pros

I love travelling. If this job did not have flight benefits, I would not work here.

Cons

Lack of staff creates unsafe working conditions. As a ready reserve, the only benefits you currently receive are flight benefits and some meager paid time off. Schedules are 4 to 5 days per week, which makes having another job difficult. You can only work 1400 hours per year and the top pay scale is currently half of what a full time employee receives. To reiterate, as a ready reserve you will work along side other employees who are being paid twice as much as you and you will have little to no ability to advance to full time employment.

1.0

Oct 16, 2016

Flight Attendant

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Free travel. And quality of life is better than other major airlines. You are only on reserve (they call them A-days) a maximum of 6 days a month unless you decide to pick up more. Your ability to swap drop and trade trips is great.

Cons

Management is all about the CEO and kissing his feet. While forgetting who the people are that make the company run. If you are injured on the job you be come a liability to the company and you coast them time and money. They are an at will company with no union and can let you go with out question.

Viewing 133 - 135 of 8,220 Reviews

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