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      Delta Air Lines

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      Delta Air Lines reviews

      4.2

      82% would recommend to a friend

      (8,220 total reviews)
      avatar

      Ed Bastian

      86% approve of CEO

      80% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Career opportunities

      3.8

      Work/Life balance

      3.6

      Senior management

      Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Feb 3, 2016

      Dont believe the hipe

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Yes it is a big company but you are just a number so its easy to get lost in the system.

      Cons

      There is no way that every employee is happy at that company. The airline industry is the airline industry no matter where you work. When you see baggage handlers giving 5 stars there is no way employees are typing these reviews. When you see the way they toss and swing your bags and complain while in food lines you hear the real story.

      avatar
      Delta Air Lines Response
      10y
      It’s never a great feeling when you feel ‘lost in the system’. But everyone has the power to affect their work environment by communicating with management and also knowing that we work as a team and can only be better employees because of that teamwork environment. We continue to support this open dialog via Glassdoor, so thanks for taking the time to review your experience. - Wendy, Talent Acquisition Team
      2.0
      Feb 1, 2016

      Do not care about performance or employees.

      Ready reserve ramp agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flight benefits...and only sometimes. Most of the time they have payload optimization which essentially means that you don't get to get on most flights. -Monotonous work if you like that

      Cons

      -Working conditions are some of the worst that I could imagine. Exhaust, cleanliness, health code, and many other things are so devastating to one's health that there should be federal investigation. -Management couldn't care less how long you've worked there unless it's been over 10 years, and still, even then, good luck with getting ANY promotions. The Ready Reserve program has to be the most abused position in their ranks. They do everything and more. The senior employees rub it in the faces of any new hires. I worked there for 4 years with zero respect or recognition and was told that I wouldn't have an opportunity for moving up until full-time positions opened up...which they said every single quarter. There have been guys there that have worked at Delta for over 18 years and still never got a position to move up in the company. It is basically legalized slavery.

      avatar
      Delta Air Lines Response
      10y
      Dear Former Ready Reserve agent- Ensuring a clean, safe and enjoyable work environment is a priority for all Delta Leaders. In fact, the strong Delta culture is one of the key components to our success. It’s imperative that any employee who feels that these ideals are not being followed seek out a leader or HR representative immediately, via our open door policy. While seniority does impact Ready Reserve schedules and bidding, it does not dictate our culture or treating every employee with respect. The Ready Reserve program has seen significant improvements including enhanced pay and benefits over the past few years. In addition, there were 1,308 Ready Reserve employees promoted to full-time in 2015. Many Ready Reserve employees actually forego the opportunity to accept a full-time position because the current program works so well for them. We wish you the best of luck in your endeavors. -Wendy, Talent Acquisition Team
      2.0
      Dec 1, 2015

      Mixed Bag

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The travel benefits are best in the industry. Free flights for your whole family. They often promote from within. Lots of opportunities to move around within company.

      Cons

      Can be cliquey. The "we care about our employee" "service from the heart" motto is artificial. There are a lot of deep seeded issues here such as poor management. Delta hires people to be managers based on resume and not actual management ability. I have had some of the worst managers imaginable with this company. Lay offs are an on-going issue.

      Viewing 139 - 141 of 8,220 Reviews
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      ReviewsDelta Air Lines reviews

      Glassdoor has 9,310 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.