Is Delta Air Lines a good company to work for?

Delta Air Lines has an overall rating of 4.2 out of 5, based on over 9,307 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at Delta Air Lines to a friend and 80% have a positive outlook for the business. The best reviews about Delta Air Lines have been left by employees working as Pilot , Intern and Captain .

Does Delta Air Lines pay their employees well?

According to anonymously submitted Glassdoor reviews, Delta Air Lines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Delta Air Lines. This rating has been stable over the past 12 months.

How satisfied are employees working at Delta Air Lines?

82% of Delta Air Lines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delta Air Lines 3.8 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Delta Air Lines?

Flight Attendant (1242) , Ramp Agent (417) , Customer Service Representative (345) , Customer Service Agent (198) , Customer Experience Specialist (186) , Ramp Agent - Ready Reserve (151) , Airline Pilot (137) , CSA - Customer Service Associate (104) , Delta Flight Attendant (99) , Manager (94) , Customer Service (80) , Reservations Agent (79) , Gate Agent (65) , Ramp Agent/Baggage Handler (65) , Project Manager (61)

What are the pros of working at Delta Air Lines according to real employee reviews?

"Great benefits and the on reserve life is only 6 days a week which is better than any other airline." ((in 1142 reviews)); "Great flight benefits at major air line that strives to be and is the best." ((in 928 reviews)); "Family oriented and good pay" ((in 396 reviews)); "Great people and very passionate" ((in 392 reviews)); "Great travel benefits and very accommodating company in regards to hearing how to improve the operation" ((in 366 reviews))

What are the cons of working at Delta Air Lines according to real employee reviews?

"Bad management causes employees to work in a stressful environment and suffers from mental health issues." ((in 307 reviews)); "Long hours and the necessity to stand on long flights get to be a killer after a while." ((in 177 reviews)); "There is no work life balance" ((in 137 reviews)); "Bad managers ." ((in 72 reviews)); "To much favoritism to senior employees" ((in 64 reviews))

What are employees saying about Delta Air Lines layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delta Air Lines layoffs and their outlook for job security at Delta Air Lines in 2026.

What are the top reviewed Delta Air Lines locations?

Atlanta , New York , Minneapolis , Detroit , Los Angeles , Salt Lake City , Seattle , Dallas , Boston , Tampa , Cincinnati , Chicago , Orlando , Jamaica , San Francisco , San Diego , Fort Lauderdale , Miami , Eagan , Jf Kennedy Ap , SeaTac , Nashville , Denver , Las Vegas , Washington , John F Kennedy Airport , Hapeville , Phoenix , Kansas City , Raleigh

Delta Air Lines reviews

4.2

82% would recommend to a friend

(8,217 total reviews)

Ed Bastian

86% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,217 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,217 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews

5.0

Jan 22, 2026

Ramp seasobak

Ramp service agent

Recommend

CEO approval

Business Outlook

Pros

Flight benefits Good management Great culture

Cons

Working in cold Schedule Pay not great

5.0

Jan 20, 2026

Best Job I messed up by thinking I was special

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

*Incentives if you know how to use them, FREE flights (standby) and ZED (standby for other airlines or small fee) *Always giving merch and free massages on health days and snacks and free coffee! *PTO (personal time off) granted daily to get off early without pay if you want to take it. (I took it a lot) *BENEFITS for your family and self.

Cons

*Youre stuck with the hours they give you (you bid on shifts and seniority gets the best ones) *started at LOW pay BUT within a year got 4 bonuses *very clique-ish with management *STATS are rediculous to keep up with. 40+ calls a day. * You swap managers and teams every few weeks so just when you build rapport, youre starting over again. *Job stated WFH but I never worked from home-had to be in office everyday. *High turnover because of the stats and hours and I guess starting pay

5.0

Jan 20, 2026

Amazing company to work for!

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, good pay, empathetic staff for the most part.

Cons

Rigid policy regarding attendance and time off.

Viewing 163 - 165 of 8,217 Reviews

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Jobs at Delta Air Lines

Aircraft Load Agent - JFK

Cabin Experience Agent - ATL

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Delta Air Lines

Delta Air Lines reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ramp seasobak

Best Job I messed up by thinking I was special

Amazing company to work for!

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Jobs at Delta Air Lines