Delta Defense reviews

3.9

74% would recommend to a friend

(175 total reviews)
avatar

Tim Schmidt

85% approve of CEO

73% positive business outlook

Delta Defense has an employee rating of 3.9 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delta Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

175 reviews
4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, set your own schedule

Cons

Dependant on your territory and the market in your area

avatar
Delta Defense Response
2mo
Thanks for being part of our growing outside sales team! We know the hours for these roles are not traditional; we support flexible scheduling so you can meet your personal and professional needs. We look forward to all the excitement and growth ahead.
4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Solid pay -Good benefits -Work from home -Coworkers and managers are helpful -No call center has a better culture than Delta

Cons

-Sales heavy -Hitting sales goals can be stressful

avatar
Delta Defense Response
4mo
Thanks for sharing your experience with us! We're thrilled to hear that you're enjoying the great culture and supportive team at Delta Defense. We strive to create an environment where everyone feels valued and empowered. We understand that the sales aspect can be challenging, and we're here to support you in reaching your goals. If you have any suggestions on how we can make your experience even better, feel free to reach out to your leaders. We're glad to have you as part of the Members First mission. Thank you!
1.0
Nov 13, 2025

Awful

Recommend
CEO approval
Business Outlook

Pros

Pay was decent and coworkers were awesome.

Cons

Where do I even begin 🤦🏻‍♀️ I was fired because I requested a VERY reasonable accommodation (medical accommodation) and was told if I didn't get a letter saying I didn't need it, they were firing me. They said it was an essential job function. That was a blatant lie. I worked there for 3.5 YEARS and didn't handle phone calls until 3 years in. How is it essential then? Also, I never signed paperwork agreeing to starting calls. They also said I could try it and if it doesn't work for me, I could take a demotion. That was a lie, too... There was no pay increase to add calls. They treat you horribly if you're not management. I even told the CEO what I was threatened with and he did nothing to stop discrimination over a disability. I also have plenty of evidence to prove this. They are awful people who don't care about their workers. Also, is it really smart to hire a man who had JUST stopped working for a rival company to manage your customer service department and run it so far into the ground that almost all your senior workers quit? I mean, you forced executives to retire but keep the sleazy management and HR workers? Also I worked there for 3.5 years and applied to 3 promotions. They were impressed with my work and thought I would be an asset but didn't choose me because I didn't brag enough in my interview (one of their core values is being humble)

avatar
Delta Defense Response
6mo
Thank you for sharing your experience. We’re very sorry to hear that you left feeling unsupported, especially regarding your accommodation request. Delta Defense does not tolerate discrimination of any kind, and we take concerns related to disability accommodations and fair treatment very seriously. We also appreciate your feedback on communication, role expectations, and advancement. Insights from former employees—especially those who spent several years here—help us improve. If you’re open to it, we would welcome the opportunity to learn more and address your concerns. Please reach out to us at hrinbox@uscca.com We appreciate your contributions and wish you success and happiness in the future.
Viewing 4 - 6 of 175 Reviews

Glassdoor has 176 Delta Defense reviews submitted anonymously by Delta Defense employees. Read employee reviews and ratings on Glassdoor to decide if Delta Defense is right for you.