This company preaches about their core values. That they hire and fire off of them. There is only so much truth in that fact.
The president, Mike, and the CEO, Tim, always stand in front of the company and encourage a growth mindset. They encourage pushing yourself and that it is ok to fail. However, this all comes with exceptions, of course.
I was with Delta for 4 and a half years. I transferred out of a department primarily to get away from a work bully that leadership would not take seriously because the manager was friends with the employee. I was also trying to plan for my future and push myself to learn new things to grow myself and help grow with the company. I transferred to a role that required passing the property and casualty license. Yes, there are requirements that you need to pass each test within three tries. I, like many employees at Delta, could not get them all in the three tries, but went and got it on my own a few short days after termination.
Their P and C course is a 40-hour self-paced course that has no teacher. The company does not have a staff member who is an expert in their Learning and Development department to help new hires. Two people offered to help study, but all they did was pull up Google. It is a lot of hard information to teach yourself with no guidance. I spent $127.00 of my own money to try and get a better study guide that was out there. This was actually recommended by many staff members, but it came out of my own pocket.
There are new people completely off the street and were even allowed to keep the company computer with a grace period, and were hired back on immediately. I, with tenure in the company, was treated like trash. HR pretty much said Too bad, so sad and made me bring the items back the next day and kicked me out of the company. Before this, I worked at an expo out of state, won a core values award, and was nominated to participate in their emerging leaders program. I was a good employee and a big cheerleader for this establishment.
Earlier this year, due to a review on this website, the HR executive stood in front of the company, encouraging people to speak up about problems before going to the internet. I felt like she was talking to me as I was dealing with years of mistreatment by the team lead, and was never taken seriously when reporting to my manager. Over a few months, I made small contact with our point of contact in HR. After this time period, I finally met with her face to face and made a formal complaint about the employee who was being consistently disrespectful towards me and for over half of the team. I can’t help but think that making a formal complaint to HR was a contributing factor to my termination. They will come back and state it was solely for the three-attempt testing rule, but knowing from countless employees, the rule was bent for them, makes me and many employees wonder. Not to mention, they terminated said employee 6 weeks after my complaint and after completing an investigation.
I have had so many people reach out to me, upset how they treated me and also employees expressing gratitude for standing up for what was right, helping get rid of a very toxic employee. This has helped a bit with the wounds they caused and justifies my actions and feelings.
Essentially, I lost my job and income for working hard, pushing myself, and being honest. This company needs all the cheerleaders in the world right now and they lost one of their biggest ones by treating me this way. Word of mouth is a powerful thing and I will continue telling my story when people continue to ask “Hey! Do you still work for the USCCA?” I will continue to tell my story and the truth. What people do with those words is up to them.
