Denver Mattress reviews

I was asked by my store manager at the time to write a good review on glassdoor when I was still working there. It is retail so you will be working weekends, wouldn't be a problem, but you have to work all day there are no morning and night shifts and it doesn't seem right when the store manager can leave early, yet you or any other employee can't leave. I even asked for 3 days off to attend a funeral, and my request was denied by my store manager. Your warehouse team does not get paid well so there is a lot of employee turnover. It is hard to keep a delivery crew when you try to manage the delivery schedule yet the row keeps working them too hard causing them to quit. I always felt bad calling to customers to tell them they weren't getting their product. As a customer I would be furious, and I have dealt with this first hand. Tons of customers have yelled at me and cussed at me. The pay is there if you are in a bigger store, but if you go to a small store expect a huge pay cut and for the amount of work you have to do it's not worth it. I worked 48-53 hours a week and when the Store manager was gone I would have to work extra. Normally a 75 hour work week. Upper management feed off of young naive people to buy in into the company.

Some challenges that face us every day are related to standard retail industry problems, that I don't feel are specific to this company. There are others that I believe are specific. Before I came to work at Denver Mattress, I had managed other retail businesses, large and small and was able to be a manager. I managed people. I managed product. I managed inventory. I managed all aspects of the store, and occasionally engaged in sales presentations. Denver Mattress is my first commission based job. Here your primary concern is selling. Even as a manager. In a smaller location, you are unable to really manage much, because you are actually "doing", and not delegating and following up. In a smaller store, you don't get to utilize many of the management skills you may have acquired in previous experiences. Being in a smaller store, with less staff, you don't have time away from the floor to do administrative or operational duties. There will always be instances where you are working alone. The obvious answer to this is "hire more people". Not all stores can support an extra sales person, if they can even find a good one to interview. This means if you want time to do admin stuff, you either come in on a day off, or work late after working a 12 hour shift. In a 2 person store, there will be at least 2 days a week where you work alone. And if you happen to have a busy day, you get no breaks, no lunch. There have been too many times in the past 8 years, where my lunch sat unopened, or I ordered a pizza and it never got touched. Or when you have to use the restroom, and you hear the door, but you are unable to help the customer. If you are unfortunate enough to have a warehouse employee quit or move on to another job, you can be without a warehouse person for a very long time. The longest time period without a warehouse person for my store was almost 10 months.