Devoted Health reviews

3.7

65% would recommend to a friend

(518 total reviews)
avatar

Ed Park

85% approve of CEO

68% positive business outlook

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

518 reviews
3.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The Benefits. remote capability. Flexible hours.above market pay. AI technology

Cons

Thought things would be different here they "thoroughly vet" candidates. The "treat everyone like family" motto is played out we all know that a company only wants you to think that until it's time for them to prove to you how much they consider you "Family". Expectations are unrealistic and are ever changing. Micromanaging is stressful and at an all time high. You literally can't blink without accounting for that time. Leadership is blind to the fact that company is expanding into other markets but the members you have now are distancing themselves. We call an excessive amount of times. Workflows are not consistent. Everyone is doing something different. Very little accountability for those who are not meeting expectations or dropping the ball consistently. This position has become mundane and people are performing perfunctory. There are people in management that don't have any experience in the dept they oversee but have "brilliant" ideas on how to improve productivity and meet goals. It's turning into the blind leading the blind. The anonymous constant monthly surveys are a joke as well. They dont do anything useful with the feedback and most don't even share any anymore. We get tired of complaining and giving examples of the barriers we face on a day to day.

1.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

I see now that I’m not the only one experiencing this. At first, I thought highly of Devoted — everything seemed great in the beginning. But it didn’t take long before things changed. I now have a supervisor who is extremely unprofessional. She displayed her witchcraft spell books to the team, openly brags about how detailed the sex novels she reads are, and uses profanity during one-on-one meetings. This type of behavior is completely inappropriate for a professional setting and creates a very uncomfortable environment. I truly loved working for Devoted at first, but the leadership is disappointing. I regret leaving my previous job for this one. I did better in Telesales than I do now in Member Services. As a Tier 2 employee, I’ve been given more and more responsibilities with no additional pay. The starting pay sounds great, but the deeper you go, the more the company starts to feel like a complete letdown.

Cons

Starting pay is very good.

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Devoted Health Response
8mo
Thank you for taking the time to share your feedback. We are sorry to hear that you have had a negative experience within your current team. Devoted takes pride in offering a supportive, professional and encouraging environment for team members to thrive. Please reach out if you would like to continue the conversation.
2.0
Nov 7, 2025

Great culture, terrible benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of good people here who care deeply about their work and each other. Team collaboration is strong, and many leaders genuinely try to support their teams despite the challenges.

Cons

The recent changes to our health insurance are a huge disappointment. What used to be one of the best benefits of working here has turned into one of the worst plans I’ve ever seen. And I can’t believe a healthcare company has such a terrible healthcare plan. This change feels like a significant pay cut and it’s disheartening to work for a company that has made healthcare so costly and difficult to navigate.

Viewing 40 - 42 of 518 Reviews

Glassdoor has 534 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.